December 6th (Friday) – Conference Day 2
|8:50||Shuttles leave from the 3 hotels to the Conference Centre|
|9:00 – 9:30||Registration|
|9:30 – 10:45|
|(6) Sustainable and Responsible Procurement|
Supply chain development is a form of procurement and a form of verification of the sustainability of the products and services under offer of a tourism business. If a seller or operator of travel services wishes to claim that their supply chain is sustainable, how do they go about it? Do they conduct their own analysis of each supplier’s performance? That would be time-consuming and costly. A better approach is to trust the work of the experts that conduct neutral, independent, 3rd-party certification of businesses. If a business is certified by a Certification Body that is accredited to the GSTC Criteria*, there is no higher level of verification of independent and competent analysis available in the world today, because to get accredited, the CB has gone through a very rigorous process to verify their quality and impartiality. In that way, by selecting hotels or tour operators that are certified, the buyer can trust that those businesses take sustainability very seriously. This session will consider how to phase in preferential contracting of sustainable certified businesses into the supply chain of other businesses.
* Note: the phrase “accredited to the GSTC Criteria” is short-hand for a CB being accredited for the certification scheme using either the GSTC Criteria directly or their own GSTC-Recognized standard. GSTC Recognized standards comply with the GSTC Criteria, therefore this short-hand phrase includes the use of either of those standards.
Moderator: Randy Durband, CEO of GSTC (presentation)
- Jane Ashton, Director of Sustainability at TUI Group (presentation)
- Luis Alberto Blanco Umaña, Human Talent Director and Quality and Sustainability Manager at Travel Excellence Costa Rica
- Alexandra Pastollnigg, Founder of Fair Voyage
|10:45 – 11:15||Refreshment break and networking|
|11:15 – 12:30|
|(7) Destinations adaptation to and mitigation of climate change|
Climate change is the single most important global environmental and development issue facing the world today. Tourism is considered to be a vulnerable and highly climate-sensitive economic sector. Climate defines the length and quality of tourism seasons and plays a major role in destination choice and tourist spending. Climate affects a wide range of environmental resources that are critical attractions for tourism, such as snow conditions, wildlife productivity and biodiversity, water levels and quality. Climate also has an important influence on environmental conditions that can deter tourists, including infectious disease, wildfires, insect or water-borne pests, and extreme events such as tropical cyclones. At the same time, tourism is a contributor to Greenhouse Gas (GHG) emissions, including emissions from transport, accommodation and activities. In this session we will explore the implications of climate change and climate policy for tourism sectors and destinations around the world, adaptation and mitigation responses by all major tourism stakeholders, and the integral links between climate change and sustainable tourism.
Moderator: Luigi Cabrini, GSTC Chair (presentation)
Video: UN Climate Summit Poem “Dear Matafele Peinem”
- Gerben Hardeman, Responsible Travel & Tourism Manager at ANVR (the Dutch Travel Trade Association)
- Prof. David Simmons, Chair of EarthCheck Research Institute (presentation)
- Olaf Schlieper, Innovation Manager at German National Tourist Board (presentation)
|11:15 – 12:30|
|(8) Energy, water, and waste in travel and accommodations (presentation)|
All forms of travel and tourism must become more sustainable. Most travel includes overnight stays, making the topic of sustainable accommodations essential. In this session we will hear about energy, water, and waste from people on the front lines of making operations more sustainably, considering various elements of sustainable and responsible policy formulation.
Moderator: Dr. Ioannis Pappas, Found & CEO of Green Evolution; GSTC Regional Director – Mediterranean
- Paulo Duarte, Director of Operations at Memmo Unforgettable Hotels
- Duarte Conde Silva, Plant Manager at Graciólica Lda
- Motti Essakow, Co Founder & Chief Imagineer of Rythms by Design and Rythms House
|12:30 – 14:00||Lunch:|
- 12:30 Leave the Conferece Center to Terceira Mar Hotel
- 12:40 Lunch
- 13:50 leave Terceira Mar Hotel to the Conference Center
|14:00 – 15:15|
|(9) The Invisible Burden: Integrating Tourism Impacts into Civic Planning & Management|
The Travel Foundation has recently published a report “The Invisible Burden: Integrating Tourism Impacts into Civic Planning & Management” which they will share in this session, together with a number of destinations. The report describes how destinations must uncover and account for tourism’s hidden costs, referred to as the “invisible burden”, to protect and manage vital destination assets worldwide. Failing to do so puts ecosystems, cultural wonders, and community life at increasing risk, and places the tourism industry on a weak foundation that could crack under its own weight. It concludes that destination managers will need to sit at the new nexus between data on tourism demand the supply of resources to support the tourism economy. The report suggests that the risks tourism destinations and businesses face must be openly and transparently reviewed with more science-based, data-driven analysis.
Host: Graeme Jackson, Head of Partnerships at Travel Foundation (presentation)
- Griet Geudens, Quality & Sustainability Consultant at Visit Flanders (presentation)
- Dr. Mihee Kang, GSTC Director – Asia Pacific
|14:00 – 15:15|
|(10) Island & Marine Tourism (presentation)|
All types of destinations share many traits and management challenges, but there are of course differences among them as well. Drawing from the experiences of our hosts in the Azores Islands and other expert GSTC members, this session will focus on issues facing island and marine destinations. Climate-change induced rising ocean waters is of course one of the major issues, but there are many more including waste management in these fragile environments which remain ever popular with visitors in great numbers seeking sun and sand. They arrive by land, air, and by sea, meaning the supply chain for transport is quite varied. In short, management is complex in these popular but sensitive destinations.
Moderator: Roi Ariel, General Manager of GSTC
- Marlene Damião, Azores Regional Director of Tourism
- Jerry Spooner, Director of Vanuatu Department of Tourism
- Rosa Harris, Director of Tourism of Cayman Islands
|15:15 – 15:45||Refreshment break and networking|
|15:45 – 17:00|
|(11) Slow travel and changing consumers demand|
Recent developments in Sweden has encouraged Europeans to reduce their travel by air to lower carbon emissions, and opt to travel by train and stay longer in the destination they visit. This change in behaviour may have unintended consequences for destinations that are reachable by air transport only and for emerging destinations in the developing world. In this session will discuss the recent changes of European preferences and the promotion of slow travel and longer stay in one destination.
Moderator: Anna Pollock, Founder of Conscious Travel
- Dr. Dirk Schmücker, Head of Research at Institute for Tourism Research in Northern Europe (NIT)
- Jeppe Klockareson, Founder of Fair Travel; GSTC Representative Sweden
- Sara Mair Bellshaw, Project Manager – Slow Adventure at Centre for Recreation and Tourism Research
|17:00 – 17:15||Closing session|
GSTC2020 formal invitation (revealing location and dates)
|17:30||Transfer to the 3 hotels|
|18:45||Departure from the 3 hotels to Clube de Golfe da Ilha Terceira|
|19:00||Closing dinner at Clube de Golfe da Ilha Terceira|
|22:00||Transfer to the 3 hotels|