4-week sustainable business travel online course by the GSTC

Dates: February 10, 2022 – March 11, 2022
Time: Live sessions at a time suitable for those in Europe, Africa, and Americas time-zones
Where: Online
Language: English

Weekly live sessions scheduled for the following days, from 16:00 CEST (Central European Summer Time, UTC+2), suitable for those in Europe, Africa, and Americas time-zones.

These live webinars will be recorded and participants will be able to watch the recordings any time during the course period. Although strongly encouraged, attending these sessions live is not mandatory.

For more information on course topics and schedule, see the course syllabus.

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Sustainable Business Travel Online Course for Industry Professionals

The GSTC Sustainable Business Travel course provides the knowledge and tools needed to help improve sustainability practices in business travel. The training follows the GSTC Criteria, the global standards for sustainability in travel and tourism, and provides best practices for a business travel program.

Delivered as a 4-week-long facilitated and interactive training class, the sustainable business travel online course offers a convenient way to improve your sustainability skills in a flexible online learning environment, while at the same time learning alongside GSTC experts and fellow sustainable business travel practitioners.

The course will help you achieve tangible actions to follow globally recognized standards of sustainability best practices.


The GSTC Business Travel course is very well geared towards the needs of travel managers. The content of the course is very helpful and entertaining. At the end of the course, everyone is able to realistically classify themselves and their company in terms of sustainability.
Albert James Küng, Head of Global Travel Management, Siemens
Thank you for the opportunity and privilege to take GSTC Sustainable Business Travel Course. I cannot express how enjoyable I feel the course was and the passion Bernard and Horst feel for the material was contagious. I found the final exam both challenging and invaluable.
Katie Romanko, Travel & Events Sourcing, Dropbox
This first GSTC Sustainable Business Travel training course has definitely exceeded my expectations. As the world has changed due to covid, this course provides practical steps for corporates around the globe on how to build a responsible and sustainable corporate travel program to make positive contributions to the destinations. I found the relevant and up-to-date teaching materials, interactive style of training by two industry experts Horst and Bernard, and live breakout sessions where industry participants share ideas and formulae solutions to today’s problems particularly helpful.
Benjamin Wong, Co-founder and CEO, Tricolage
The GSTC program has a rich pedigree, evolving as it has from a United Nations sustainability initiative. This, coupled with an existing history of pursuing sustainability initiatives in tourism and leisure travel, has provided a rich foundation for the corporate travel course. The instructors likewise bring a history of expertise and passion in the area of corporate travel sustainability. This converges into a course that can dramatically impact the role that corporate travel takes in combatting climate change, inequity, and other sustainability shortfalls in the corporate travel industry.
Michael Hall, Senior Manager, Global Travel, llumina
The enthusiasm of the trainers - Horst and Bernard - made a difference. The course was one of the best learning experiences I had in my career.
Sesilia Kalss, Senior Consulting Manager, American Express Global Business Travel
The GSTC Sustainable Business Travel course is a great way to get an overall view of the tasks that lie ahead, when turning Business Travel green. Highly recommendable.
Peter Skieller, CEO, Nordic NDC
I decided to attend the course to better understand the post-pandemic scenario in the business travel industry. The course was far beyond my expectations, it has been a great occasion for networking with professionals from all over the world but most of all I must say that the knowledge and inputs shared by the GSTC trainers will surely be of great help to improve not only my professional skills but also to engage colleagues in exploring the sustainable and responsible best practices for the industry.
Enrico Presicci , Event Manager, Indigenus Experiences
It was a great course, especially for a tour company like ours that is thinking of expanding to Business Travel. For us, it is important to start working with the pillars of GSTC as a lighthouse. Have the opportunity to share with colleagues from all over the world and enjoy the leadership during the course of two great sustainability professionals and speakers was indeed the best scenario!
Raffaele Di Biase, Co-Founder, BirdsChile


GSTC Professional Certificate in Sustainable Business Travel

By completing this 4-week online course, you will meet the training requirement towards earning the GSTC Professional Certificate in Sustainable Business Travel.

Once you complete the course, you will have the option to take the GSTC Sustainable Business Travel Exam. The exam takes place online, and you will have 4 weeks after the course to submit it. If you pass the exam (75% and above passing mark is required), you will receive a Professional Certificate in Sustainable Business Travel by the GSTC.

The certificate demonstrates your knowledge of sustainable business travel best practices.

>> Learn more about GSTC Certificate in Sustainable Business Travel


Bernard Harrop 

Bernard is an independent consultant with over 25 years sales and marketing experience in the business travel industry. He was formerly a European Executive Board Member with American Express and Head of Global Sales with British Airways. In addition to managing his own corporate consulting company, he was a founder member of the sustainability advisory board at the Institute of Travel and Meetings, and Head of Sustainability for Project ICARUS – a GBTA Foundation initiative to integrate sustainability into the way organizations manage, run and supply travel and meetings programs. Bernard is a recognized sustainability commentator and regularly seen speaking and facilitating at leading industry events across Europe and North America. He currently lectures in sustainability at Marbella University Business School and Cranfield University, and has previously been voted one of the ‘top 25 most influential executives in global corporate travel’ by Business Travel News.

Horst Bayer 

Horst Bayer managed Corporate Travel Programs for Siemens USA between 1999 and 2008, and Hitachi Data Systems in EMEA between 2009 and 2015. In 2016 he founded TravelHorst – Sustainable Business Travel Consulting. A firm that is dedicated in helping multinational corporations transforming their Corporate Travel Program to sustainability. TravelHorst is a member of BAUM eV, a Federal German Working Group for Environmentally-Conscious Management. Horst is also Chair of the Business Travel Working Group at the Global Sustainable Tourism Council (GSTC) that establishes and manages global sustainable standards in the MICE and Corporate Travel area with the aim of increasing sustainable travel knowledge and practices among public and private stakeholders. Horst earned a bachelor’s in global business from the University of Phoenix and holds a certificate for sustainable tourism. Horst is a trained Climate Reality Leader devoted to solving the global climate crisis.


Nora Lovell Marchant
Vice President, Global Sustainability, American Express Global Business Travel

Vice President of Global Sustainability for American Express Global Business Travel, providing subject matter expertise and spearheading sustainability strategy with respect to internal targets and external products and services. Previously, Nora was a litigator at Schulte, Roth & Zabel, with a specialty in environmental law. Headline cases included representing the country of Mexico in a lawsuit against British Petroleum in connection with the natural resource damages and economic devastation resulting from the April 2010 Deepwater Horizon Oil Spill in the Gulf of Mexico. Nora served as a law clerk for the Natural Resources Defense Council within the Climate Program, writing NRDC’s comment in response to the EPA’s Notice of Proposed Rulemaking regarding Regulating Greenhouse Gas Emissions Under the Clean Air Act. Nora also served as a law clerk for the U.S. Attorney’s Office, Southern District of California, Criminal Division, Major Frauds Section, Environmental Crimes Unit, prosecuting a high-profile asbestos case against a major utility company before a jury. Nora has a B.S. (Environmental Science) from Cornell University and a J.D. from The George Washington University Law School.

Michael Hall
Senior Manager, Global Travel, llumina

Originally an Irish native, Michael Hall’s first foray into the travel industry was as a European tour guide. Moving to the U.S. he transitioned into travel management, working with two Wisconsin companies—managing all aspects of travel from corporate aviation to expense reimbursement and starting up one of the country’s first CTD operations—before moving to San Diego and taking over travel management for Illumina, a Life Sciences company involved in DNA sequencing. Recipient of ACTE’s first CSR award, Hall has always tried to balance travel management with environmental management, and his training includes a Masters in Sustainable Management from the University of Wisconsin. He likes to spend his spare time hiking, sailing, or kayaking.

Randy Durband

Randy Durband has had two careers in travel and tourism – twenty-plus years in senior leadership positions at some of the finest U.S. tour operators, having served as President for Travcoa, INTRAV, and Clipper Cruise Lines, (brands within TUI Travel plc), plus Executive Vice President of Tauck World Discovery. Following that, in his second travel and tourism career, Randy advanced the work of Sustainable Tourism as an advisor, consultant, and speaker. He brings his knowledge of the business of travel, his global network of travel professionals, and a passion for sustainability to support the GSTC and the general sustainable tourism movement. He has held several board positions and committee memberships in travel and tourism organizations, and is a frequent speaker on sustainable tourism issues.

More guest speakers to be announced…


Course Registration Fees

The early-bird registration fees are available through December 19th, 2021:

  • US$ 455 per person (Regular)
  • US$ 395 per person (GSTC Member)

From December 20th, 2021, registration fees are:

  • US$ 495 per person (Regular)
  • US$ 445 per person (GSTC Member)

*For GSTC Organization members, the above member discount is available to all staff members and can be used for an unlimited number of times.

What’s Included

As part of your registration, you will receive training materials to be provided before the course; access to the online training platform; and a Certificate of Completion confirming your attendance in the class.

Please note: the Exam fee (US$ 75 per person) is NOT included in the above course registration fee. If you would like to take the exam after the course, you can select the add-on option “Exam & Certificate” when you register. You will also have the option to sign up for the exam during and after the course.

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Group Discounts

You can sign up multiple people at the same time when registering online. Select the number of people you would like register, and you can enter contact details for each participant on the form.

For GSTC Members, we also offer a discount for each group purchase of more than 5 seats.

  • 5-10 people: US$ 375 per person

If you would like to sign up as a group of 5 and more, please contact us (business.travel@gstcouncil.org) for more details.

Need-Based Discounts

We offer a limited number of need-based discounts to current students and professionals who demonstrate genuine needs. To apply, please submit this application form.

*Can’t make it to this class? GSTC STTP online training classes are offered on a regular basis throughout the year. See all upcoming GSTC Sustainable Business Travel courses here.