What: 4-week sustainable tourism online course by the GSTC
When: April 20 – May 15, 2020*
Where: Online
Language: English

*Weekly live webinars scheduled for 13:00-14:00 CEST (Central European Summer Time, UTC +2) (show on your time zone) on the following days:

  • Week 1: Monday, April 20th and Thursday, April 23rd
  • Week 2: Monday, April 27th and Thursday, April 30th
  • Week 3: Monday, May 4th and Thursday, May 7th
  • Week 4: Monday, May 11th and Thursday, May 14th

These live webinars will be recorded and participants will be able to watch the recordings any time during the course period. Although strongly encouraged, attending these sessions live is not mandatory.

For more information on course topics and schedule, see the course syllabus here.


This course is full and we are no longer accepting registration.

We will have two additional online courses scheduled this year, and registration is available for both. Please see:


Sustainable Tourism Online Course for Industry Professionals

The GSTC Sustainable Tourism Training Program (STTP) provides the knowledge and resources needed to help improve sustainability practices by tourism industry businesses and destinations. Built on the framework of the GSTC Criteria, the global baseline standards for sustainability in travel and tourism, the STTP training class will help you achieve tangible actions that fulfill the globally recognized standard of sustainability best practices.

Delivered as a 4-week-long facilitated and interactive training class, the sustainable tourism online course offers a convenient way to improve your sustainability skills in a flexible online learning environment, while at the same time learning alongside GSTC experts and fellow sustainable tourism practitioners.

What Do Other Industry Professionals Say about This Course?

“I recommend the GSTC training to anyone working in any area of the tourism and travel industry. This training is useful and urgent, because we must all change practice and behaviors in this sector and the training gives us the tools, resources, and examples that inspire and help us to “walk the talk” and spread the message to professionals, communities and visitors.”

Ana Palma, Freelancer

“The GSTC training was a great first touch point for me into the world of sustainable tourism and destination management. I loved hearing case studies from around the world and real life examples on how the GSTC criteria can make a difference. The course has enabled me to start building on these criteria within my job.”

Pia Ametsbichler, Preferred Hotels & Resorts

>> See more comments by past course participants


Certificate in Sustainable Tourism 2017 SAMPLE 300pxGSTC Certificate in Sustainable Tourism

By completing this 4-week online training class of the STTP, you will meet the training requirement towards earning the GSTC Certificate in Sustainable Tourism.

Once you complete the class, you will have have access to the official STTP Exam, and upon successful completion (75% and above passing mark is required), receive a Certificate in Sustainable Tourism by the GSTC to demonstrate your knowledge of sustainable tourism standards and practices.

>> Learn more about GSTC Certificate in Sustainable Tourism


GSTC Trainer: Steve Noakes

Steve Noakes has been involved in the travel and tourism industry for 40 years, and is a long term advocate for sustainable tourism practices across the Asia Pacific region. He is founder of Pacific Asia Tourism, an international project management company focused on tourism’s capacity to contribute to the Sustainable Development Goals and the Global Code of Ethics for Tourism. He is also Director/part-owner of Ecolodges Indonesia, operating ecolodges and inbound tours with a wildlife and biodiversity conservation focus across Indonesia, and Director of Binna Burra Lodge in the World Heritage-listed Lamington National Park in Australia.

He has also been an active participant on the UNWTO Panel of Tourism Experts and the World Committee on Tourism Ethics, contributing to a number of UNWTO projects in Asia and East Africa.

See full bio

Ayako Ezaki, GSTC Training Director

Ayako Ezaki is Co-Founder and Head of Knowledge Management & Communications at TrainingAid, an international tourism and training company offering online training courses and skills development opportunities for tourism industry professionals.

Having worked for over ten years in tourism professional training and education in the non-profit sector, Ayako specializes in content building, educational program design, and project planning. She also brings many years of experience in online communications, social media marketing, and web publishing. Through TrainingAid’s partnership with the GSTC, Ayako serves as Training Director to develop, manage and market the GSTC Sustainable Tourism Training Program (STTP).

See full bio

Randy Durband, GSTC CEO

Randy Durband 200Randy Durband has had two careers in travel and tourism – twenty-plus years in senior leadership positions at some of the finest U.S. tour operators, having served as President for Travcoa, INTRAV, and Clipper Cruise Lines, (brands within TUI Travel plc), plus Executive Vice President of Tauck World Discovery. Following that, in his second travel and tourism career, Randy advanced the work of Sustainable Tourism as an advisor, consultant, and speaker.

He brings his knowledge of the business of travel, his global network of travel professionals, and a passion for sustainability to support the GSTC and the general sustainable tourism movement. He has held several board positions and committee memberships in travel and tourism organizations, and is a frequent speaker on sustainable tourism issues.

See full bio

Diana Körner, MSc, Sustainable Tourism Consultant

Diana is a sustainable tourism consultant and a board member of Linking Tourism and Conservation (LT&C). Having started in the hospitality sector, she joined the Coordination Office of the Global Partnership for Sustainable Tourism at UN Environment, before working as an international consultant on sustainable tourism projects as part of the Berlin based mascontour GmbH team.

She co-founded the Seychelles Sustainable Tourism Foundation and supports Chumbe Island Coral Park. Besides small tropical islands, Diana loves Eastern Europe and is LT&C’s project manager for the project on Building up Ecotourism supporting National Parks in Slovakia, in partnership with the environmental NGO Aevis.

See full bio

Alexandra Pastollnigg, Founder, Fair Voyage

Alexandra Pastollnigg is the founder of Fair Voyage, an online sustainable travel agency. The Zurich-based startup aims to make sustainable travel easy for global consumers by connecting them with verified responsible suppliers and experiences. Alexandra also served on the Board of the International Mountain Explorers Connection, a non-profit organization committed to promote ethical work conditions for the porters on Mount Kilimanjaro, and advises its local initiative, the Kilimanjaro Porters Assistance Project.

Prior to venturing into tourism and social entrepreneurship, Alexandra gained over 12 years of experience in the banking industry, mostly recently as Director in Mergers & Acquisitions.

See full bio

Jorge Moller, Director, Regenera

Jorge Moller is a sustainable tourism expert with nearly 40 years of leadership and hands-on experience in Chile and throughout Latin America. His career has focused on providing authentic local experiences and engagement with indigenous communities.

As the director of Regenera, Jorge is working currently with the GSTC to expand sustainable tourism training opportunities throughout Latin America. He regularly shares his expertise as a professor, trainer, consultant and speaker, lecturing on tourism and sustainable development. Jorge is especially passionate about his work with the Mapuche and other indigenous peoples, building bridges with indigenous communities to create authentic experiences and to share their culture and beliefs while generating income to sustain their way of life.

See full bio

Leonardo Latorre Melín, Executive Director, Regenera

Leonardo Latorre Melin is the Executive Director of Regenera, a non-governmental organization that aims to promote sustainable and regenerative tourism development, with a special emphasis on protecting the cultural and natural resources of local destinations, as well as supporting families and communities where tourism serves as a tool for economic and social development. Leonardo has various professional experience in tourism destination planning, design of special interest products and facilitation of stakeholder participation processes.

He has a Master’s deagree in Management and Innovation of Tourism from University of Valparaíso, and diplomas in Indigenous Public Policies and Environmental Management from Universidad Austral de Chile. He also teaches ecotourism at DUOC Valparaíso.

See full bio


Course Registration Fees

The early-bird registration fees (available through March 13th, 2020) for this class are:

  • US$ 445 per person (Regular)
  • US$ 395 per person (GSTC Member)

After March 13th, 2020:

  • US$ 495 per person (Regular)
  • US$ 445 per person (GSTC Member)

*For GSTC Organization members, the above member discount is available to all staff members and can be used for an unlimited number of times.

What’s Included

As part of your registration, you will receive training materials to be provided prior to the class; access to the online training platform; and a Certificate of Completion confirming your attendance in the class.

Please note: the STTP Exam fee (US$ 75 per person) is NOT included in the above course registration fee. If you would like to take the exam after the course, you can select the add-on option “Exam & Certificate” when you register, or you can also sign up for the exam afterwards.


Group Discounts

You can sign up multiple people at the same time when registering online. Select the number of people you would like register, and you can enter contact details for each participant on the form.

We also offer a discount for each group purchase of more than 5 seats.

  • 5-10 people: US$ 375 per person.
  • 11+ people: US$345 per person

If you would like to sign up as a group of 5 and more, please contact us (training@gstcouncil.org) for more details.

Need-Based Discounts

We offer a limited number of need-based discounts to current students and professionals who demonstrate genuine needs. To apply, please submit this application form.

*Can’t make it to this class? STTP online training classes are offered quarterly, in addition to the onsite face-to-face training classes offered throughout the year in various locations around the world. See all upcoming STTP training classes here.