Here are some of TUI’s achievements in the area of sustainability. TUI will continue to make progress in 2024: by strengthening the positive impact of tourism around the world, by reducing the environmental footprint of our operations, and by taking of colleagues and customers with them on this journey. Tourism is a force for good.

TUI Sustainability Year 2023 in Numbers

3 This year 2023 started with the publication of the TUI Sustainability Agenda. TUI’s motto: Tourism is a force for good. It is one of the world’s largest industries and the main force for development and prosperity in many parts of the world. Every holiday leaves an impression – in our hearts, but also on the environment. TUI uses its scale and influence for the sustainable transformation of travel. Together with their partners they strive to continue to positively contribute to local communities, reduce its environmental footprint and create experiences that are authentic and sustainable. The number 3 stands for the three pillars of their Sustainability Agenda: People, Planet, Progress. You can find more information about the TUI Sustainability Agenda here.

40 projects in 25 countries are currently run by the independent TUI Care Foundation. TUI Care Foundation focuses on the special needs of individual destinations. It carries out projects in the fields of education, community empowerment, natural landscapes and marine conversation. Did you know that the foundation is supported by TUI´s customers through donations? Find out more about the TUI Care Foundation here.

7000 m2 is the size of the photovoltaic plant of the headquarter TUI Campus (Hanover). TUI is committed to reducing the environmental impact of their administrative buildings. The TUI Campus in Hanover will be supplied with electricity generated by this photovoltaic system. The array and construction will have a maximum output of 1.5 megawatts. This is a significant step towards reducing the emissions on site. And by the way: 40 e-charging stations will be available soon!

90% CO2 reduction are possible through sustainable biofuels as tested successfully with Hanseatic Inspiration and Mein Schiff 4. TUI completed first tests on the use of sustainable biofuels, with both ships operating on biofuel blends on some voyages. The second-generation biofuel, which was bunkered for the first time, is purely plant-based and mainly consists of cooking oil residues. This fuel is virtually free from sulphur oxides and in its pure form offers a CO2 reduction of up to 90 percent compared to fossil fuels.


10.500.000 TUI customers stayed at a hotel with a sustainability certification. TUI promotes social and environmental standards through certification. TUI expect their hotels and hotel partners to obtain sustainability certification from independent organisations. This process involved a third-party assessment to certify that the hotel complies with the criteria of the Global Sustainable Tourism Council (GSTC) and hence engages in good social and environmental practice. The GSTC Criteria are the established global standards for sustainable tourism and cover four main aspects: effective sustainability, planning, maximizing social and economic benefit for local communities, valuing culture heritage and reducing negative impacts on the environment. In Financial Year 2023, 10.5 million TUI customers stayed in a contracted hotel certified to these GSTC standards (compared with 7.9 million in 2022).

1420 experiences, tours and activities have been certified in accordance with international sustainability criteria. Sustainability also plays a key role in TUI’s holiday experiences. To assess sustainability, TUI was one of the first tourism companies to start applying the GSTC Criteria to individual tours and activities within the TUI Collection experiences in financial year 2022. In financial year 2022, 180 TUI Collection experiences were certified according to these criteria. In financial year 2023, the process was extended to other excursion categories such as National Geographic or Shorex. By the end of the financial year, a total of 1420 experiences had been certified in accordance with the GSTC Criteria. TUI offers these tours under the “Green & Fair” label.

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