Pan Pacific Hotels Group has joined as a Member of the Global Sustainable Tourism Council (GSTC)

Pan Pacific Hotels Group is a global hospitality company with over 50 hotels, resorts, and serviced suites under three brands: Pan Pacific, PARKROYAL COLLECTION, and PARKROYAL, in more than 30 cities across Asia Pacific, North America, and Europe.

Sustainability in Pan Pacific Hotels Group

Pan Pacific Hotels Group joins GSTC

In February 2024, Pan Pacific Hotels Group attained GSTC Certification* for all eight of the Group’s properties in Singapore. Additionally, seven of its properties – Pan Pacific Singapore, PARKROYAL COLLECTION Marina Bay, Singapore, PARKROYAL COLLECTION Pickering, Singapore, PARKROYAL on Beach Road, Pan Pacific Serviced Suites Orchard, Pan Pacific Serviced Suites Beach Road, and PARKROYAL Serviced Suites – have obtained ISO14001 certification, an internationally recognized standard for environmental management systems (EMS). 

“Attaining the GSTC certification reaffirms Pan Pacific Hotels Group’s commitment to sustainability and responsible business conduct,” said Mr. Choe Peng Sum, CEO of Pan Pacific Hotels Group. “At Pan Pacific Hotels Group, sustainability is imperative and I am grateful for our teams’ immense efforts to attain the GSTC Multi-Site certification. This achievement is aligned with Singapore’s Green Plan 2030 and the Singapore Tourism Board’s (STB) Hotel Sustainability Roadmap – which aims for 60% of hotel room stock in Singapore to attain internationally-recognised sustainability certification by 2025.”

Today, Pan Pacific Hotels Group integrates sustainable practices across its business operations and hospitality design, with the PARKROYAL COLLECTION brand leading the Group’s sustainability efforts. The focus includes green building design, local arts and cultural immersion, and community engagement, aiming to balance economic growth with social responsibility, arts preservation, and environmental stewardship. The Group seeks to continue engaging guests in eco-conscious travel experiences. 

GSTC Welcomes Pan Pacific Hotels Group

“We warmly welcome Pan Pacific Hotels Group as a new member of the Global Sustainable Tourism Council and congratulate them on having all their hotels in Singapore certified, a significant milestone on their sustainability journey. By being GSTC-Certified by an Accredited Certification Body, customers are assured that the hotels were certified in a credibly verified procedure in a transparent, impartial, and competent manner,” says Randy Durband, CEO of GSTC.

GSTC encourages destinations pursuing sustainability practices in tourism development and management to join as GSTC members and apply the GSTC Destination Criteria, which eventually can help achieve certification by a GSTC-Accredited Certification Body

About Pan Pacific Hotels Group

Pan Pacific Hotels Group is a global hospitality company committed to responsible tourism and sustainability. With over 50 hotels, resorts, and serviced suites comprising three brands – “Pan Pacific”, PARKROYAL COLLECTION, and PARKROYAL in more than 30 cities across Asia Pacific, North America, and Europe, the Group operates with a profound respect for the environment and local communities Headquartered in Singapore, it is a member of Singapore-listed UOL Group Limited.  

Pan Pacific Hotels and Resorts delivers sincere and graceful service to every guest with a passion for excellence.  

PARKROYAL COLLECTION Hotels & Resorts is driven by its passion for life and sustainability.  

PARKROYAL Hotels & Resorts is distinguished by its passion for people and places, immersing every guest into local and authentic cultures. 


About the GSTC

The Global Sustainable Tourism Council® (GSTC®) establishes and manages global sustainable standards, known as the GSTC Criteria. There are three sets: Destination Criteria for public policy-makers and destination managers, Industry Criteria for hotels and tour operators, and MICE Criteria for Venues, Event Organizers, and Events & Exhibitions. These are the guiding principles and minimum requirements that any tourism business or destination should aspire to reach in order to protect and sustain the world’s natural and cultural resources while ensuring tourism meets its potential as a tool for conservation and poverty alleviation.

The GSTC Criteria form the foundation for GSTC’s assurance role for Certification Bodies that certify hotels/accommodations, tour operators, and destinations as having sustainable policies and practices in place. GSTC does not directly certify any products or services, but provides accreditation to those that do. The GSTC is an independent and neutral USA-registered 501(c)3 non-profit organization that represents a diverse and global membership, including national and provincial governments, leading travel companies, hotels, tour operators, NGOs, individuals and communities – all striving to achieve best practices in sustainable tourism.

Information for media and the press: 

Statements expressed in this announcement are presented for informational purposes only and should not be taken as an endorsement or recommendation by GSTC, unless clearly stated.

*Note: We use the term “GSTC-Certified” as shorthand for “certified by a Certification Body that is GSTC-Accredited”.

[Photo Credit:  Pan Pacific Hotels Group]