GSTC Industry Criteria (GSTC-I) is the 3rd version of the Criteria for the Tourism Industry (after GSTC-H&TOv1 released in 2008, and GSTC-H&TOv2 released in 2012). You can download the Revision Report that highlights the main changes made from the H&TOv2 Criteria to the Industry Criteria.

Currently, the Industry Criteria has two sets of suggested Performance Indicators, (1) for Hotels and (2) for Tour Operators:

Criteria translations to other languages

Note on the usage of the GSTC Criteria:

  • The GSTC encourages broad use and application of the GSTC Criteria, which are available from this website free of charge for their non-commercial use.
  • However, the GSTC reserves the right to assess and charge fees for the commercial use of the GSTC Criteria.