Contact GSTC
General Inquiries
info [at] gstcouncil.org
Certification
Hotels | Tour Operators | Destinations
Grievance and Complaints
Grievance Mechanism
Grievance Form PDF / Word
Please send the completed Grievance Form to complaints@gstc.org
Support & Contact
Contact us with questions, recommendations, and concerns
Membership
Tatiana Agudelo Monguí
Membership Coordinator
members@gstcouncil.org
Julieta Battilana
Events & Membership Coordinator
members@gstcouncil.org
Adriana Pizzi
Membership Coordinator
members@gstcouncil.org
Assurance
Dr Mihee Kang
Assurance Program Director &
Asia-Pacific Program Director
mihee@gstcouncil.org
Herdi Andrarilachi
Audit Process Analyst
herdi@gstcouncil.org
Natalia Sanin
Measurement & Reporting Analyst
natalia@gstcouncil.org
Training
Jisun Kim
Training Program Manager
training@gstcouncil.org
Ayako Ezaki
Online Training Manager
training@gstcouncil.org
Global Coverage
Asia-Pacific
Dr Mihee Kang
Assurance Program Director &
Asia-Pacific Program Director
mihee@gstcouncil.org
If you are from a region that is not covered by one of the Program Directors mentioned above, please contact GSTC General Manager Roi Ariel.
Location
GSTC is a “virtual” organization, and truly global. We do NOT have a main office. Our staff, Regional Directors, Board members, Working Group and Committee members, and volunteers work from various locations around the world.
Therefore we prefer information sent to us digitally.
If you must post/mail printed material to us, PLEASE NOTE: we use a digital service to scan materials which cannot accept magazines or other bound material; and you must provide the address precisely as indicated below:
GSTC
P.O. Box 96503 #51887
Washington, DC 20090-6503 USA
To repeat, please email us if possible, and only send printed material if necessary.