FAQs: GSTC Training Program

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FAQs: GSTC Training Program2020-09-18T17:03:09+08:00
Who do I contact in case of technical problems?2017-05-13T18:39:10+08:00

Each online training class of the STTP has a Course Facilitator whose contact information you will find on the course page. You can contact the Course Facilitator with your questions and requests, or if you experience problem registering for or accessing an online class, please contact the Course Support team of TrainingAid (GSTC training program partner providing the online course platform) at: support [at] trainingaid.org.

What do I need to do to complete an online training class?2017-05-13T18:38:44+08:00

To complete the course, you need to have all units and knowledge checks marked complete.

You can mark each course unit complete by clicking on the little checkbox in the top right corner. You can move to the next unit without completing one, and come back later to complete the unit. This will be a useful way for you to remember which units you’ve completed, and which ones you didn’t, or wanted to revisit because you weren’t sure if you understood everything properly.

Knowledge checks are short quizzes at the end of each module, designed as exercises to help you re-visit key learning points. Knowledge check quizzes are not scored, and you get an unlimited number of tries at each question.

Once you complete a course, you can download your copy of the Certificate of Completion (available in PDF format) from the course dashboard.

What is the weekly workload for an online training class?2017-05-13T18:38:28+08:00

As with any other online and offline professional training program, it’s entirely up to you to invest as much or as little effort as you would like into the STTP training class. On average, we recommend that you set aside 3-5 hours per week for:

– Reviewing video lessons and reading materials;
– Attending live presentations (or reviewing video recording); and
– Participating in discussion forums and group activities.

Other than the scheduled live (webinar-style) presentations, you can choose your own pace – for example, you can spend half an hour every day or a few hours each weekend, depending on what works best for your schedule. You are, however, expected to follow the weekly course flow (one module per week) in order to make the most of your learning experience, and to complete the course within the scheduled 4-week period.

What are the differences between face-to-face and online training classes of the STTP?2018-09-25T04:19:31+08:00

Both face-to-face and online training classes of the STTP are led by expert GSTC trainers, and cover the training curriculum developed by the GSTC, using the GSTC Criteria as the framework. In addition, both face-to-face and online classes satisfy the training requirement towards earning the GSTC Certificate in Sustainable Tourism. In these ways, the two are equivalent to each other in terms of content.

There are, however, key differences in terms of the learning experience. Face-to-face classes are 3-day-long intensive training offered in a classroom setting, allowing for face-to-face interaction with the trainer and with fellow training participants. Online classes are are offered over the course of four weeks with weekly lessons and activities. See more information on the 4-week online course format here.

How do I receive the Certificate if I pass the STTP Exam?2020-09-18T18:14:31+08:00

Upon successful completion of the STTP Exam, you will receive an email with your exam results, and a PDF copy of your Certificate, sent to the email address you provide at the time of registration.

Can I re-take the STTP Exam if I don’t achieve the passing score?2020-09-18T18:17:31+08:00

If you don’t achieve the passing score (75% and above), but achieve the minimum required score of 50%, you will be offered the opportunity to re-take the STTP Exam within 2 weeks, with a one-time non-refundable administrative fee of US$50.

How long does it take to receive the STTP Exam results?2017-05-13T18:35:59+08:00