Webinars for GSTC Members

Webinars

Sustainable tourism webinars are offered to GSTC Members on an ongoing basis since 2017. GSTC Members can join members-only webinars, that share the most up-to-date knowledge on sustainable tourism. The webinars are presented by GSTC staff as well as GSTC members.

The webinars and meetings are an opportunity to actively network and connect with fellow members from around the world, sustainable tourism professionals and stakeholders.

We encourage members to take advantage of the various education and training opportunities available through the GSTC, and to continue seeking knowledge and tools to improve your sustainable tourism practices.


Upcoming Webinars

Park City’s Sustainable Management Plan

Developed in the spring of 2022, the Sustainable Tourism Plan for Park City and Summit County intends to create a future where we consider community and environmental benefits with the same weight as economic benefits, resulting in a thriving community and destination. The plan was developed in collaboration with diverse community stakeholders to create a long-range sustainable destination plan with destination stewardship principles in mind.

Presenter: Morgan Mingle, Director of Sustainable Tourism, Park City Chamber of Commerce | Convention & Visitors Bureau

January 12th, 2022 | 09:00 PST | 10:00 EST | 17:00 UK | 18:00 CET

Register to the webinar

Interested in presenting?

Members that are interested in delivering webinars can contact GSTC General Manager, Roi Ariel, at roi@gstcouncil.org to discuss further details.


Past Webinars

All webinars are recorded and are available to watch at the time of convenience. Webinar recordings can be accessed by GSTC Members after logging in.

Sustainable destination management through digitization

Outdooractive, a new GSTC member, will share their experiences and learnings from connecting a large user community of +13M members with more than 3500 tourism destinations, associations, service providers and other outdoor tourism partners through the Outdooractive platform ecosystem. In addition to an explanation of the goals of a close collaboration between Green Destinations, Outdooractive will present data-driven solutions for sustainable tourism management and highlight their latest research findings on the role of digital platforms to support the development of sustainable tourism and its impact. The session will close with an outlook on upcoming opportunities to increase the outreach of sustainable tourism experiences through a European Tourism Data Space.

Presenter: Simon Reuter, Research Manager, Outdooractive

November 23rd, 2022 | Recording of the webinar is available for GSTC Members

Weeva: How to make sustainable tourism work for you

Weeva is the holistic digital sustainability management platform the travel industry has been waiting for. Built on a 360-degree framework of interconnected tools, Weeva is holistic, easy-to-use and tracks net environmental and social impact – both negative and positive – in real time. This webinar will discuss how to drive measurable change and build lasting resilience, by putting the power, and the metrics, in your hands.

Presenter: Julie Cheetham, Managing Director, Weeva

November 15th, 2022 | Recording of the webinar is available for GSTC Members

Turismo de Portugal: +Sustainable Tourism Plan 20-23

Drawn up under the premise of stimulating the sustainable development of Tourism throughout the value chain, from supply to demand, and promoting a destination based on the best sustainability practices, the +Sustainable Tourism Plan 20-23 is the strategic, participative and dynamic reference through which Turismo de Portugal assumes responsibility for mobilizing agents and society to promote sustainability in Tourism in Portugal.

Turismo de Portugal will share the methodology followed and the state of its Plan. This webinar will also present, in more detail, two specific initiatives for tourism businesses regarding water efficiency and ESG management.

Presenters:
Leonor Picão and Teresa Ferreira from Turismo de Portugal will present the + Sustainable Tourism Plan 20-23
Elisabete Félix from Turismo de Portugal will present the “360º Tourism Companies Program” – based on ESG management
Patrícia Dias from ADENE will present the “AQUA + Hotels Classification”

November 9th, 2022 | Recording of the webinar is available for GSTC Members

Current State of Sustainable Tourism in Central Asia

This webinar discusses the current state of sustainable tourism in Central Asia. We look at current opportunities and challenges for tourism development in Kazakhstan, Kyrgyzstan and Uzbekistan and hear from experts from the region about the interesting initiatives realised in the recent years.

Presenters:
Kairat Sadvakassov, Vice Chairman Of The Board at Kazakh Tourism
Rano Islambekova, Tourism Component Manager, Sustainable Economic Development, Uzbekistan at GIZ
Nargiza Kudaiberdieva, Project Manage at Helvetas Kyrgyzstan
Anula Galewska, Managing Director at Travindy

October 18th, 2022 | Recording of the webinar is available for GSTC Members

Sustainability Orientation at GSTC Assessed Destinations

GSTC Destination Assessment is designed to introduce the destination management team to the core elements required for them to develop sustainable policies and practices by applying the GSTC Criteria to the specific destination.

Over 33 destinations have undergone a GSTC Destination Assessment. In this webinar, Dr. Ioannis Pappas will provide insight into GSTC Destination Assessments over the last few years, followed by Sarah John, a master’s student from Lucerne University of Applied Sciences and Arts, who will share the methodology and results of her master’s thesis, which evaluated destinations that have undergone GSTC Destination Assessment regarding their sustainability efforts and their marketing strategy.

Presenters: Ioannis Pappas, GSTC Director – Mediterranean Region

September 20th, 2022 | Recording of the webinar is available for GSTC Members

GSTC in India: Adopting the Sustainability Agenda in the Travel & Tourism Marketplace

Sustainable travel as a concept is gaining momentum. The Travel and Tourism Marketplaces are well positioned to further the “sustainable & responsible travel” aspirations that travelers are demanding. Given their reach to connect with a range of service providers, which way will the Travel and Tourism Marketplaces go?

This webinar aims to throw light on the role that the Travel and Tourism Marketplaces are playing now, and their potential role in the future.

Panelists:
1. Mr. Deep Kalra – Founder & Chairman, Makemytrip
2. Mr. Harris Manlutac – Director, Head of Consulting APAC, American Express Global Business Travel
3. Ms. Ritu Mehrotra – Regional Commercial Director APAC, Booking.com

Moderator: Mr. CB Ramkumar – Board Member, Global Sustainable Tourism Council

August 24th, 2022 | Recording of the webinar is publicly available here

Sustainable Tourism in Japan

This webinar will discuss the current state of sustainable tourism in Japan, including the impact of GSTC Sustainable Tourism Training in several Japanese destinations.

Presenters:
Masao Aoki – CEO, Looport
Takeharu Kato – CEO, Megurun
Eri Suzuki – Sustainability Coordinator, Niseko Town Hall, Commerce and Tourism Division

Moderator: Emi Kaiwa – GSTC Manager, Asia Pacific

August 10th, 2022 | Recording of the webinar is available for GSTC Members

PATA Tourism Destination Resilience (TDR)

As part of the Crisis Resource Center, PATA’s Tourism Destination Resilience (TDR) programme enables destinations to withstand adversity and bounce forward from crises and disasters. Tourism Destination Resilience is essential for sustainability. Without resilience, years of progress in regenerating an ecosystem or eliminating poverty could be lost in one disaster. This is why we advocate that for a tourism destination to be sustainable, it must first be resilient.

Presenter: Graham Harper, Advisor, Sustainability and Social Responsibility, Pacific Asia Travel Association (PATA)

July 20th, 2022 | Recording of the webinar is available for GSTC Members

Current State of Sustainable Tourism in Greece

Greece tourism in 2022 will reach greater numbers than in 2019, the pre-covid period! The projections for this country in the South of Europe are very positive since the income from tourism is around 25% of the National GTP. However, is that a sign of success or will it be enough for this Mediterranean country to fully recover?

In this webinar, Dr. Ioannis Pappas, GSTC Director of Programs in the Mediterranean, will present the status and general developments in Greek Tourism and Sustainability, including activities that GSTC has designed and executed during the last two years, such as three destinations assessments that have been executed in cities around Greece (Athens, Heraklion), upcoming events in Greece regarding Sustainable Tourism that GSTC will contribute to, as well as the first results of an innovative awareness and training program that was created by Google Greece and GSTC for Tourism SMEs in Greece.

Presenter: Dr. Ioannis Pappas, CEO, Green Evolution SA and Director, Mediterranean Region at GSTC

July 13th, 2022 | Recording of the webinar is available for GSTC Members

Tablet Hotels & The Michelin Guide, Our Plan to Inspire Sustainable Travel

The Tablet Hotels & Michelin Guide selection features over 6,000 unique and inspiring hotels worldwide. Join Tiffany Chan and Annie Kemple as they talk about the launch of Tablet’s Sustainability Icon.

Learn more about Tablet Hotels, the hotel experts at the Michelin Guide

Presenter: Annie Kemple, Head of Tablet Plus Program & Sustainable Development

June 29th, 2022 | Recording of the webinar is available for GSTC Members

Alight – Wayaj’s new platform for sustainable hotels

If there is a takeaway from the pandemic is that travelers now have an increased awareness of sustainability and are looking for more environmentally friendly travel options. Consider the facts: 83% of global travelers think sustainable travel is vital, 81% would like to stay at sustainable hotels, and more than 50% of travelers want to have the option to offset the carbon footprint of their trips

Are you taking advantage of this growing market segment? Join the Wayaj team of experts in technology, sustainable hospitality and tourism for an educational webinar on June 22nd.

Wayaj is a global leader in providing innovative and effective solutions to the hospitality industry to reduce its impact on the environment, and foster sustainable communities. With over 470 hotel members in 109 countries, we deliver the resources, tools and expertise to empower the accommodations sector and travelers to make more informed choices to support sustainability. We are the originators of the IMPPACT (Imperative Metamorphosis to Preserve our Planet and Communities for Tomorrow) Program, featuring our ground-breaking Carbon Footprint Calculating Engine (CFC Engine TM) and Sustainable Actions (SAs) module, Hotel Sustainability Ratings tool, and Alight.travel, the dynamic new booking website offering carbon offset opportunities to guests at checkout. Alight is purpose-built to have a positive impact on travel and ignite change by connecting sustainability-minded travelers with trusted hotels and travel ideas worldwide.

Let’s work together to build a more sustainable world for environmentally conscious travelers.

Presenters:
Nelly Gedeon – Founder and CEO for Wayaj
Logan Cohen, Director of Sustainability
Nerdin St. Rose, Marketing Director
Brian Dass, Chief Technology Officer

June 22nd, 2022 | Recording of the webinar is available for GSTC Members

Fair Trade Procurement in Hotels

When it comes to hospitality, introducing Fair Trade Certified products such as produce, coffee, tea, baking ingredients, and even linens for food service and in-room hotel needs are an effective way to meet your sustainable commitments. Products with the Fair Trade Certified seal™ meet rigorous social, environmental, and economic standards that provide safe working conditions, environmental protection, sustainable livelihoods, and community development funds. As you consider procurement needs for your business, learn how sourcing Fair Trade Certified products can solidify supply chain resiliency, strengthen your brand, build consumer loyalty, and help accelerate your sustainability goals. Fair Trade USA™, an ISEAL organization, is the leading certifier of fair trade products in North America and partners with innovative organizations and industry leaders to ensure sustainable development and corporate social responsibility across the globe.

What are your next steps in procuring and sourcing Fair Trade Certified products for your hotels?

You can download this resource guide that contains powerful data to consider as you plan, procure, and implement criteria commitments, and learn how Fair Trade USA can support you in meeting those goals.

Presenters:
Leilani Latimer, Chief Commercial & Marketing Officer, Fair Trade USA
Abby Ayers, Senior Director, Retail Partnership, Fair Trade USA

May 19th, 2022 | Recording of the webinar is available for GSTC Members

From Impact Escapes to Picker’s Pocket – Business Pivot During Covid

Impact Escapes was established as a sustainable travel company with a focus on Sri Lanka. When New Zealand closed its borders and international travel as we knew it came to a halt we had to make a choice to close the business or diversify our offering.

Fortunately for us, in April 2020 we took part in the GSTC Sustainable Tourism course. Five months later Picker’s Pocket was born, allowing us to continue to support the small operators whilst bringing an experience to New Zealanders.

We’d love to share our journey with you!

Presenter: Sally Miller, Co-Founder of Picker’s Pocket

May 11th, 2022 | Recording of the webinar is available for GSTC Members

Business Travel is Wounded, but Certainly Not Dead

What does the future of business travel look like? In a panel discussion, a group of experts shared their knowledge on how we can introduce operational standards, the importance of data and communications, as well as the role of consulting and education in sustainable business travel.

Presenters:
Julien Etchanchu – Sustainability Practice Lead, Advito
Susan Austin Prendergast – Principal, American Express Global Business Travel
Glenn Thorsen – Head of Partnerships, Thrust Carbon

Moderator:
Bernard Harrop – IG Management, GSTC Sustainable Business Travel Course Instructor

April 28th, 2022 | Recording of the webinar is publicly available here

The State of Sustainable Tourism in Canada

Sustainability has increasingly become an important value for visitors and is a key component to successful tourism businesses and a thriving tourism industry.

In 2021, GreenStep launched the Sustainable Tourism Assessment tool and in turn the Sustainable Tourism 2030 Pledge, encouraging tourism businesses and destinations across Canada, and beyond, to begin measuring their sustainability performance with a commitment to improve their performance by 2030. The Sustainable Tourism assessment score is a free tool and is based on GSTC-recognized criteria, covering all four categories of sustainability.

The online assessment tool has now captured hundreds of data points, across many categories and subcategories of sustainability, from all sectors within the industry. GreenStep will present its findings including areas where the industry is performing well as well as where there is need for support in order to make meaningful progress in the coming years. Next steps to help build back capacity and resiliency within the industry will also be discussed, with the aim to help speed the collective recovery of Canadian tourism businesses affected by the pandemic. Take an engaging look at the state of the sustainable tourism industry in Canada, and what Canada can do to elevate its profile as a sustainable tourism destination.

Presenter: Angela Nagy, GreenStep CEO

April 12th, 2022 | Recording of the webinar is available for GSTC members

Encuentros Humanos y Regeneración (español)

Sin duda uno de los grandes aprendizajes durante la pandemia ha sido revalorizar la importancia de vivir en comunidad: cuidar a nuestros vecinos, comprar localmente, crear negocios locales y producir alimentos que aseguren el bienestar. Esto es lo que queremos compartir en nuestro webinar Titulado: Encuentros Humanos y Turismo Regenerativo, como nos ayudan los criterios del Consejo Global de Turismo Sostenible a implementar estos desafíos. Vivir como una comunidad latinoamericana, generando una experiencia de encuentros humanos que contribuirá a la resiliencia de tantas personas que desean y necesitan encontrarse en persona para compartir ideas, sueños y soluciones. Vamos a abrazar nuestra comunidad turística con fraternidad y amor.

Presentador: Jorge Moller, Director de Programas en Latinoamérica, GSTC

30 de marzo de 2022 | La grabación está disponible públicamente aquí

Guests and Staff Participation – My Green Butler

My Green Butler is a sustainable hospitality management system, which works by monitoring an eco-nexus of resources, behaviours and conditions. It audits electricity, gas, biomass, solar, water, laundry and waste and shows you where and why you have wastage. It directly guides staff and persuades guests to take adaptive action to conserve resources showing them the results. Its ‘real-time’ eco-feedback and advice increase staff participation, increases guest comfort, and enhances their stay experience.

Presenter: Dr. Christopher Warren, Founder of My Green Butler

March 16th, 2022 | Recording of the webinar is available for GSTC members

Glasgow Declaration on Climate Action in Tourism

The Glasgow Declaration on Climate Action in Tourism, which was officially launched at the UN Climate Change Conference (COP26), brings a new set of pathways for climate action, aligning the sector with global commitments and catalyzing collaborative solutions to the many challenges facing businesses and destinations globally. The Glasgow Declaration encourages the acceleration of climate action in tourism by securing commitments to reduce emissions in tourism by at least 50% over the next decade and achieve Net Zero as soon as possible before 2050.

Presenters:

February 16th, 2022 | Recording of the webinar is available for GSTC Members

Job Growth in Tourism

Jobs in tourism is always a relevant topic, including responsible hiring and promotion practices, the issue of machines vs. the human touch, but now as we plan for a more reliable and full recovery some day after covid-19 and its variants, the topic is very timely. Rika Jean-François, ITB Berlin’s CSR Commissioner and Member of the GSTC Board of Directors, joins GSTC CEO Randy Durband to reflect on the constant opportunity for tourism to serve as an engine for jobs. Recognizing that we cannot speak of jobs generally or in the abstract, in this session we will explore priority areas for more and better jobs in various parts of the vast travel and tourism value chain. As Rika points out, “on one hand we all need fast technology, but nobody wants a purely digital ITB any more, we all want to get back together.” That’s true for both leisure and business travel.

Presenters:

  • Randy Durband, GSTC CEO
  • Rika Jean-François, ITB Berlin CSR Commissioner and GSTC Board Member

February 16th, 2022 | Recording of the webinar is available for GSTC Members

Risk Management and Crisis Readiness in Tourism

The question today is not if but rather when the next crisis will take place. Interestingly, the biggest risk is often not the crisis itself, but rather the preparation, management, and response. Destinations and the private sector alike can learn from the experiences of others to minimize the possible impact of crises.

In this webinar, we will learn about Risk Management and Crisis Readiness in Tourism from the team at Global Rescue, who wrote the “Crisis Preparedness Management Recovery” for WTTC.

Presenter: Daniel Richards, CEO, Global Rescue

January 27th, 2022 | Recording of the webinar is available for GSTC members

Booking.com Travel Sustainable Badge

Booking.com announced in November the inaugural launch of its Travel Sustainable badge that will provide information to travelers all over the world looking to make more sustainable travel choices.

Properties that meet the required threshold for impact are receiving the first version of the Travel Sustainable badge, including those with a broad range of existing certifications and labels, for example, those officially approved by Global Sustainable Tourism Council (GSTC). This framework approach and measurement methodology have been officially developed within the Travalyst Coalition and approved by the Travalyst Independent Advisory Group, and continue to be developed with further consultation and advice from the Global Sustainable Tourism Council (GSTC).

Speaker: Thomas Loughlin, Sustainability Lead – Sustainable Supply, Booking.com

January 19th, 2022 | Recording of the webinar is available for GSTC members

Pacific Sustainable Tourism Policy Framework

The Pacific Sustainable Tourism Policy Framework reflects the aspirations of the SPTO and its members, the tourism industry, civil society organisations, regional organisations and global development partners. The shared vision is: By 2030 we are empowered by, and benefitting from tourism that is resilient, prosperous and inclusive. It improves the wellbeing of our communities and protects, restores and promotes our cultures, islands and ocean ecosystems. To ensure that tourism in the Pacific continues to be a driver of economic and community wellbeing, all partners are required to implement the policies and actions in the Framework to build a resilient tourism industry, fit for the challenges and opportunities the Pacific faces between now and 2030.

Presenters:

  • Christina Leala Gale, Sustainable Tourism and Research Manager, Pacific Tourism Organisation (SPTO)
  • Penny Spoelder, Senior Associate, TRC Tourism

November 17th, 2021 | Recording of the webinar is available for GSTC members

GSTC 2021 Online Members Meeting | December 7th & 9th

Every year, GSTC holds a professional conference focusing on sustainable tourism, standards, certifications, and the GSTC Criteria. The themes are different each year, with changing focus on different sustainability aspects from the GSTC Criteria.

Due to the COVID-19 pandemic, an onsite conference will not take place in 2021. Therefore, we’ll hold a GSTC 2021 Online Members Meeting on:

December 7th for those in Asia-Pacific, Europe, Africa time-zones
at 09:00 CET | 12:30 IST | 15:00 ICT | 17:00 JP/KR | 18:00 AEST

December 9th for those in the Americas, Europe, Africa time-zones
at 8:00 PT | 11:00 ET | 16:00 UK | 17:00 CET

Speakers:

  • Nora Lovell Marchant – Vice President, Global Sustainability, American Express Global Business Travel
  • Christopher Grime – Head of Product Integration, SLH
  • Janel Campbell – Manager Sustainability Department, Bahamas Ministry of Tourism & Aviation
  • Samuel-Wille – Interim Head of Business Development, Switzerland Tourism
  • Nicole Sautter – Analyst Global Sustainability Risk, Compliance & ESG, American Express Global Business Travel
  • Rika Jean-François – CSR Commissioner, ITB Berlin; GSTC Board Member
  • Vibhav Singh – Consulting Manager, Global Business Consulting – APAC, American Express Global Business Travel
  • CB Ramkumar – GSTC Board Member & South Asia Director
  • Luigi Cabrini – GSTC Chairman
  • Randy Durband – GSTC CEO

Unpacking Sustainable Tourism in India through the lens of the GSTC Criteria

* This is a public webinar for participants from India, organized by the GSTC India Working Group

The Covid pandemic while bringing travel to a standstill also brought about a shift in the minds of the consumer globally and within the country. Research conducted by Booking.com in 2020 reveals that 96% of Indian travellers identified sustainable travel as important to them, while 76% said they were more determined to make sustainable choices when looking to travel in the future. However, 39% of Indian travellers do not know how or where to find sustainable travel options and 54% think there aren’t enough sustainable travel options available.

Sustainable tourism, responsible travel and ecotourism are concepts now many in the tourism sector talk about. These terms are largely misunderstood and interpreted in many different ways. More importantly they are equated to only “being green” and “environmental conscious”. How does the industry, stakeholders in destinations, policy makers and tourists build their understanding on what is sustainable tourism and sustainable travel options?

Already being used in India, the GSTC Criteria serve as the global standards for sustainability in travel and tourism. The Criteria are used for education and awareness-raising, policy-making for businesses and government agencies and other organization types, measurement and evaluation, and as a basis for certification.

Presenters:

  • Mr. Arvind Singh, Secretary, Ministry of Tourism, Government of India
  • Mr. Randy Durband, CEO, GSTC
  • Mr. CB Ramkumar, Board Member & South Asia Director, GSTC

November 10th, 2021 | Recording is publically available here

GSTC Destination Management Workshop: Natural Areas and Visitor Management

Tourism in natural areas is a major part of the global tourism industry however, without proper planning and management of tourism activities, there may be negative environmental impacts such as habitat degradation, over-consumption of water, pollution, waste generation, the introduction of alien invasive species, among others. Visitor management plays an essential role in protecting the ecological sustainability of natural areas, providing funding and business opportunities, and creating an enjoyable visitor experience.

Through case studies from North America, Europe, and South America, learn about strategies for visitor management in natural areas.

Speakers: Dr. Kelly S. Bricker, Vice Chair, Global Sustainable Tourism Council (GSTC); Jorge Moller, Program Director, Latin America, GSTC; Candace Strauss, CEO and President of the Sedona Chamber of Commerce & Tourism Bureau; Dr. Ivana Damnjanović, Professor, Singidunum University; Dr. Qwynne Lackey, Assistant Professor, SUNY Cortland; Jake Powell, Gateway and Natural Amenity Region (GNAR) Initiative; Julia Branstrator, Dr. Christina T. Cavaliere’s Tourism and Conservation Lab, Human Dimensions of Natural Resources, Colorado State University; Rogier Gruys, Visitor Experience Manager, Gwaii Haanas National Park Reserve, National Marine Conservation Area Reserve, and Haida Heritage Site; Dr. Kristin Lamoureux, Associate Professor, Virginia Tech

This workshop was part of the British Columbia Regional Tourism Secretariat (BCRTS) Tourism Summit 2021, a joint virtual event in collaboration with the Global Sustainable Tourism Council (GSTC).

November 4th, 2021 |Recordings of the workshops are available for GSTC members

GSTC Destination Management Workshop: Engagement with the Private Sector

Criterion A4 of the GSTC Destination Criteria clearly points out the importance of engagement with the private sector. DMOs should regularly inform tourism-related enterprises about sustainability issues and encourage and support them in making their operations more sustainable. As part of these efforts, a DMO should promote the adoption of sustainability standards and incentivize businesses to achieve certification to verify their claims, such as publicizing a list of sustainability-certified enterprises.

Through case studies from destinations around the world, learn how a DMO can better engage the private sector and drive certification in order to make the destination as a whole more sustainable.

Speakers:

  • Jana Apih, Director, GoodPlace Institute
  • Ingunn Sørnes, Special Advisor, Innovation Norway
  • Milena S. Nikolova, Chief Behaviour Officer, BehaviorSMART
  • Ásta Kristín Sigurjónsdóttir, Managing Director, Iceland Tourism Cluster

This workshop was part of the British Columbia Regional Tourism Secretariat (BCRTS) Tourism Summit 2021, a joint virtual event in collaboration with the Global Sustainable Tourism Council (GSTC).

November 3rd, 2021 |Recordings of the workshops are available for GSTC members

GSTC Destination Management Workshop: Measuring Carbon Emissions

Innovation Norway’s “CO2rism” is a tool for calculating the CO2 emissions caused by the transport of tourists to and within Norway. The user groups of this calculator are businesses and destinations marketers interested in insights on the emissions generated by the guests they want to attract. This allows Innovation Norway to judge both the potential tourist consumption and the CO2 emissions by combining their tourist consumption calculator with this new calculator on CO2 emissions.

Learn how tourism-related emissions can be measured effectively and be taken into consideration when planning tourist activities at destinations.

Presenter: Ingunn Sørnes, Special Adviser at Innovation Norway

This workshop was part of the British Columbia Regional Tourism Secretariat (BCRTS) Tourism Summit 2021, a joint virtual event in collaboration with the Global Sustainable Tourism Council (GSTC).

November 3rd, 2021 |Recordings of the workshops are available for GSTC members

The Hotel Waste Measurement Methodology

Waste is a global crisis crippling our systems and contributing to negative environmental outcomes for our planet. While the hotel industry has made great strides to prevent and divert waste, and donate quality items, when possible, industry-wide waste reduction presents challenges without a standard measurement methodology in place. Today, World Wildlife Fund (WWF) and Greenview, a global sustainability consulting group, unveiled a first-of-its-kind methodology to help hotels solve this problem.

The Hotel Waste Measurement Methodology, developed in collaboration with leading hotel brands including Accor, Hilton, Hyatt, IHG Hotels & Resorts, and Marriott International, is designed to provide a common approach for the hotel industry to collect data, and measure and report waste. This methodology creates a consistent way for major brands and individual properties to set meaningful goals to reduce waste, keep it out of landfills, and track progress against those goals over time. Building on robust existing strategies to track waste and set targets, this work harmonizes methods of data collection and addresses common data gaps and challenges.

Presenter: Olivia Ruggles-Brise, Greenview Director

October 20th, 2021 | Recording of the webinar is available for GSTC members

Sustainable Travel Finland Programme

To help the tourism industry in Finland to adopt sustainable practices, Visit Finland launched the Sustainable Travel Finland (STF) programme. The STF programme provides companies and destinations with a sustainable development path; a concrete toolkit for sustainable tourism that makes it easier to adopt sustainable practices and choices in everyday business. STF relies on existing sustainability standards already in use rather than creating another standard. Companies and destinations that undergo the entire programme are recognised with the STF label and have access to a continuous development model, the latest information on sustainable tourism development, marketing support and visibility on Visit Finland channels.

Presenter: Virpi Aittokoski – Manager, Outdoor activities & Sports, Sustainable Travel Finland, Visit Finland

October 14th, 2021 | Recording of the webinar is available for GSTC members

Sustainability Roadmap for Businesses, based on the GSTC Criteria

Speaker: Jane Scaletta – Director, InvestCayman, Ministry of Investment, Innovation & Social Development, Cayman Islands

September 9th, 2021 | Recording of the webinar is available for GSTC members

The Art of Communicating Sustainable Experiences Using Design Thinking and Speak to the Heart

Sustainability is (or should be) part of a modern business model in a new post-pandemic normal but to become an attractive sustainable experience, we need to address our visitors’ hopes, wants, and needs. Design Thinking for the sustainable travelling industry is about speaking to the hearts of our most desired customers. Give them a chance to choose a sustainable experience that relates to their values and most desirable needs. This webinar introduces Design Thinking as a tool to create an irresistible reason to travel: • The art of segmentation and differentiated marketing; • The power of empathy for a stronger segmentation and smart personas; • The reason to use values and behavioristic marketing to attract your visitors.

This webinar gives you a quick and easy to understand toolbox that contains: • Why segmentation is crucial for an attractive experience; • How a persona can help You create sustainable experiences that differentiate your offer from others; • Why values are stronger to communicate compared to specific details.

The webinar will be presented in English and with auto subtitles in Spanish.

Speaker: Stefan Pettersson, Founder of GAMENG

August 12th & September 14th, 2021 | Recording of the webinar is available for GSTC members

How traveller behaviour is becoming increasingly more geared towards sustainability when shopping during international trips

One clear winner from the last 12 months of global lockdowns and travel restrictions is the environment. But the environment is benefitting in other ways too. m1nd-set’s research, conducted during the first quarter of 2021 among over 2000 international travellers from all world, shows that global consumers in general have become significantly more socially and environmentally conscious since the outbreak of the pandemic, with around two-thirds claiming to be making more environmentally friendly or ethical purchases since the start of the pandemic. This does not only includes what consumer shop for – more ethical or environmentally friendly produced products – but also how they shop. m1nd-set’s research explains also that sustainable consumption is here to stay.

Speakers:

  • Dr. Peter Mohn – Owner & CEO , m1nd-set
  • Anna Marchesini – Head of Business Development, m1nd-set

August 18th, 2021 | Recording of the webinar is available for GSTC members

Gobernanzas, el gran desafío para los Destinos

Hoy en día tras la pandemia está la oportunidad de rediseñar la forma en que hacemos turismo, para ello se hace indispensable el abordar este desafío desde una buena Gobernanza Publico Privada para poder involucrar a todos los actores del destino y de esta forma conseguir que todos abracen esta iniciativa y construyan la visión de Destino en conjunto.

Presenter: Jorge Moller, Director de Programas en Latinoamérica, GSTC

July 20th, 2021 | Recording of the webinar is available for GSTC members

Ecoluxury Retreats of the World Collection

Ecoluxury Retreats of the World is a collection of elegant lodges, exclusive resorts and refined historic hotels, located in places privileged by nature, witnesses of ancient civilizations and scenarios of distant cultures. To be eligible to join the collection, properties need to fulfill the requirements set out in Ecoluxury’s Best Practice Criteria, based on the GSTC Criteria and the UN SDGs.

Presenters:
* Enrico Ducrot, Founder & CEO, Enrico Ducrot, Viaggi dell’Elefante and Ecoluxury
* Livia Muto Nardone, Project Manager, Ecoluxury

July 8th, 2021 | Recording of the webinar is available for GSTC members

Landscape Restoration & Community Engagement: Example from Furnas, São Miguel, Azores

Landscape Restoration is the ongoing process of regaining ecological functionality and enhancing human well-being across deforested or degraded forest landscapes. This is more than just planting trees – it is restoring a whole landscape to meet present and future needs and to offer multiple benefits and land uses over time.

The webinar will focus on a case study from Furnas Landscape Laboratory a project for the Ecologic and Landscape Restoration of Furnas Lake Watershed. This project was awarded twice within its first 5 years of existence, the last award due to the exemplary implementation of the European Landscape Convention (ELC). The ELC promotes a strong engagement of communities in the protection, planning and management of their landscapes, consistently based on environmental, social, economic, cultural and aesthetic sustainability. This specific project had a strong impact on one of the most well-known protected landscapes of Azores Islands (Portugal), a tourism hotspot, and involved dozens of different partner institutions and thousands of volunteers. Collaborations can happen in numerous formats, and several examples will be provided of how can the local community and tourism actors be involved in projects for landscape restoration, be it of ecologic or cultural relevance. Further information on Furnas Landscape Laboratory.

Presenters:

  • Miguel G. Caetano Ferreira, Forest Engineer and Natural Resources Manager, Azores
  • Carolina Mendonça, Coordinator, Azores DMO

June 24th, 2021 | Recording of the webinar is available for GSTC members

Promoción y Planificación: Como dialogan ambas acciones en el posible regreso sostenible al turismo ¿? Los Criterios del GSTC son una gran ayuda.

Sin duda que los efectos del COVID19 han sido desastrosos para la Industria del Turismo, sin embargo el lado positivo, es que nos da la oportunidad de pensar como queremos regresar a ofrecer nuestros servicios y que tipo de Destino deseamos construir para evitar los aspectos negativos de un turismo no controlado… Conceptos como Gobernanza, Limite aceptable de Cambio, Compra Local, Beneficios para la Comunidad y muchos otros toman relevancia. Durante este Webinar vamos a tocar estos temas y dilucidar como los Criterios de Turismo Sostenible del GSTC nos ayudan como una guía para instalar Sostenibilidad en nuestras propuestas turísticas tanto al mundo público como también a los privados. Te esperamos ¡

Presenter: Jorge Moller, Director de Programas en Latinoamérica, GSTC

June 17th, 2021 | Recording of the webinar is available for GSTC members

Organising Business Travel that Respects Human Rights

Webinar organized by Roundtable Human Rights in Tourism

Employees are often entrusted with booking their business travel independently. Still, every employee is a representative of their company – especially when travelling – and the misconduct of one individual can cause lasting damage to the image of the entire company. Thus, business travellers should book their trip carefully and behave in a responsible manner on site.

Randy Durband, CEO at Global Sustainable Tourism Council (GSTC), and Jessica Espinoza, international expert in business and human rights who conducted numerous research studies and trainings for ECPAT and other human rights organizations, will share first-hand experiences and recommendations to take action.

June 15th, 2021 | Recording available on YouTube

European Travel Commission: ‘Sustainable Tourism Implementation: Framework and Toolkit’

European Travel Commission (ETC), representing 32 national tourism organisations in Europe, has published a new handbook ‘Sustainable Tourism Implementation: Framework and Toolkit’ – an ultimate roadmap for European destinations on how to tackle every step on a journey towards sustainable transformation.

This handbook is for European National Tourism Organisations (NTOs), to support efforts to develop national approaches that advance sustainable tourism. It is intended as a practical document to aid implementation, for all European nations regardless of where they are on their sustainability journey. It is intended to support both those NTOs considering a national certification scheme, and those who are not, to advance national efforts to improve sustainability outcomes.

Presenters:

  • Jennifer Iduh, Head of Research, European Travel Commission
  • Jana Apih, Director, GoodPlace Institute
  • Ben Lynam, Head of Communication, The Travel Foundation
  • Rachel McCaffery, Directory, Green Case Consulting

May 27th, 2021 | Recording of the webinar is available for GSTC members

Switzerland Tourism’s Swisstainable Strategy

Swisstainable is the first big step towards securing the long-term success of Switzerland as a holiday, travel and convention destination and making it the world’s most sustainable destination. As part of the Swisstainable programme, sustainable service providers will be awarded an emblem and thus act as role models. The Swisstainable emblem visibly communicates a commitment to sustainability in the industry in a succinct manner. It is designed in such a way that it can be easily integrated into the communication of all service providers. The sustainability programme is for everyone. Guests looking for sustainable offers are often lost in the vast landscape of labels. Swisstainable does not intend to be yet another certification, but rather to provide guidance for guests, using existing standards.

Presenters:

  • Samuel Wille, Interim Head of Business Development, Switzerland Tourism
  • Helena Videtic, Sustainability Manager, Switzerland Tourism

May 13th, 2021 | Recording of the webinar is available for GSTC members

Sustainable Hotels

Increasingly, travelers prefer sustainable hotels and travel provider clients are seeking confirmation that sustainability practices are in place. The GSTC Industry Criteria with suggested performance indicators for hotels serve as basic guidelines for hotels to become more sustainable, and eventually allow these hotels to seek certification as being sustainable hotels.

Ahead of the first GSTC Sustainable Hotel online course during May 27th – June 11th, Dr. David Ermen will present key issues hoteliers should focus on beyond plastic straws and reusing towels. The session will be moderated by Ayako Ezaki, GSTC Training Director.

May 20th, 2021 | Recording is publically available here

Fighting Food Waste in Hotels

In the US, about 63 million tons of food are wasted each year, with 40% coming from consumer-facing business, including restaurants and hotels. This waste occurs while 41 million Americans, including 13 million children, are food insecure, and it poses one of the biggest environmental threats to the planet. Reducing food waste is one of the easiest and most effective ways to reduce the environmental impact of our food system and feed our communities.

World Wildlife Fund (WWF) and the American Hotel and Lodging Association (AHLA), with support from The Rockefeller Foundation, came together to work with the hospitality industry on understanding and reducing food waste. Through research and a series of demonstration projects with properties across the country, innovative strategies were identified to engage staff, partners and guests in cutting waste from hotel kitchens. Participating hotels saw reductions of 10-38% in just 12 weeks. If this scaled across the industry – it would eliminate half a million tons of waste within a year. “Fighting Food Waste in Hotels” Toolkit by WWF

Presenter: Samantha Kenny, Program Officer – Food Waste, WWF USA

April 21st, 2021 | Recording of the webinar is available for GSTC members

Sustainable Business Travel: Come back BETTER

Business travel is a segment within the tourism industry focusing on visitors who travel for business and professional purposes. According to the World Travel and Tourism Council (WTTC), the share of GDP generated by the business travel market reached 0.7 percent in 2019. In that year, the business tourism spending worldwide – which has more than doubled since 2000 – peaked at roughly 1.28 trillion U.S. dollars. Business travel is an important factor in national and international business. However, it also has a negative effect on our environment.

Sustainable business travel is concerned with managing the costs, social impacts and environmental consequences generated by the use of different modes of business travel. Using the GSTC Criteria as a reference point allows corporates and organizations to improve their commercial performance and enhance their reputation by adopting sustainable working policies and practices.

Ahead of the first cohort of the GSTC Sustainable Business Travel Course (May 27 – June 11, 2021), Horst Bayer and Bernard Harrop will share key trends and applicable examples. This public webinar will be moderated by Roi Ariel, GSTC General Manager.

April 14th, 2021 | Recording is publically available here

Hotel Sustainability & the GSTC Criteria

Webinar organized by Destinations Together

This session will round out our 4-part series on sustainable tourism by looking at contemporary approaches for more sustainable hotels. As with previous sessions on destinations and tour operators, we’ll consider the valuable role of applying the GSTC Criteria to the hotel industry. Randy Durband, GSTC CEO, will lead this session along with Ian Corbett, TUI Group Sustainable Business Manager on the cutting edge of hotel sustainability. GSTC works with members that include Hilton, IHG, TUI Group Hotels, and many other hotels, plus buyers and sellers of hotel space seeking sustainable solutions including OTA’s such as booking.com and tour operators such as Canada’s Transat. Hotels are in many ways core building blocks of visitor experiences, our homes away from home. There is much being done and can be done to make those deep experiences more responsible and sustainable. Join us for a discussion of key strategies taken by hotels and their distribution networks to operate and communicate sustainability.

March 17th, 2021 | Recording available on YouTube

Destinations Together

Destination Stewardship & Sustainability

Webinar organized by Destinations Together

Destination Stewardship is a multi-stakeholder approach to establish and maintain the cultural, environmental, economic, and aesthetic integrity of a destination. The Global Sustainable Tourism Council’s (GSTC) Criteria for Destinations define how communities and visitors can maximize the many benefits from tourism while minimizing negative impacts on destination resources and ways of life. Kathleen Pittman, President of Agile Community Partners and a core member of the GSTC team, will share how local communities, government agencies, NGOs, and the tourism industry can form meaningful partnerships to develop and manage tourism sustainably. St Kitts is an example of a destination that has been working for years to adopt the GSTC Criteria for Destinations, including establishing a multi-sector Destination Stewardship Council. Diannille Taylor-Williams, Assistant Permanent Secretary of the St. Kitts Ministry of Tourism, will provide a firsthand account of St. Kitts’s ongoing sustainable tourism journey. Then, focusing at the community level, Jamie Sweeting, President of Planeterra will share how his non-profit organization works with the local population to develop compelling tourism experiences. Through grants and training, they help community business earn income from tourism. In addition, they have also created a robust global tourism community network to share experiences & successes. Cruise lines are keen to offer these unique tours that elevate the local community, and Planeterra has an effective formula to develop them. This session will feature examples of destination stewardship and sustainability in action!

March 3rd, 2021 | Recording available on YouTube

Building a sustainable Tourism community in Ireland

Presenter: Rob Rankin, Managing Director, Sustainable Travel Ireland

In this session, Rob Rankin, Managing Director of Sustainable Travel Ireland, will share examples and lessons based on his experience working with businesses, communities and destination organizations in Ireland, promoting sustainable practices in collaboration with various stakeholder groups.

February 24th, 2021 | Recording of the webinar is available for GSTC

Travelife

Destinations Together

Tour Operator Sustainability & Certification with Travelife

Webinar organized by Destinations Together

Cruise lines and CLIA are making meaningful, long term commitments to sustainable tourism following the GSTC standards, to help ensure the world’s natural and touristic sites are preserved for future generations. As tour operators, you too can make a real difference for your destination by starting the process of certification to the Global Sustainable Tourism Council (GSTC) standards. Naut Kusters, General Manager, Travelife for Tour Operators will detail the certification process. In addition, Trino Molina Casares of Aviomar – Mexico and Emma Bell of ID Tours – New Zealand will share their experience to obtain GSTC certification through Travelife. Tour Operators attending this session will receive access to key sustainability materials upon registration with Travelife. The travel sector in general, and the cruise industry in particular are clearly focused on sustainability likewise, tour operators that are in the process of GSTC certification may likely be rewarded in the post-pandemic tourism environment. Start today and do your part to help make your destination more sustainable and more marketable in the future.

February 10th, 2021 | Recording available on YouTube

Destinations TogetherSustainable Tourism & The Cruise Industry

Webinar organized by Destinations Together

The cruise industry is developing plans to resume cruise operations in a post-pandemic environment. Just as guest and crew safety is key to the cruise restart, so too is the protection and management of cruise destinations. Much progress has been made in the tourism sector regarding sustainability. The industry and destinations should continue working collaboratively with GSTC to prioritize the preservation of natural assets and cultural heritage, ensuring that sustainability remains on the agenda and in the budget. Randy Durband, CEO of Global Sustainable Tourism Council (GSTC) will provide an overview of sustainable tourism and, discuss the impact of the pandemic as well as a vision for the future. He will moderate a panel featuring Rob Zeiger, Global Chief Communications Officer, Royal Caribbean Group and Ukko Metsola, Director General, Cruise Lines International Association (CLIA) Europe. Learn how Royal Caribbean has led meaningful change by working with tour operators to obtain GSTC certification, sponsored sustainable destination stewardship and changed seafood purchasing standards to make a real difference. MSC has also made similar commitments to help support sustainable tourism. Likewise, CLIA is providing ongoing leadership to accelerate the sustainable tourism agenda for the cruise industry. This is the first session of our 2021 Sustainable Tourism Webinar Series – learn how you and your company can make a difference for your destination, the oceans and the world!

January 27th, 2021 | Recording available on YouTube

Collaboration Among Competitors to Advance Sustainability:
How you can do it too

Presenters:

  • Alexandra Michat Roux, EXO Foundation Manager & EXO Travel Director of Sustainability
  • Nia Klatte, Khiri Reach Executive Director & Khiri Travel Regional Sustainability Coordinator

Alexandra and Nia will give examples on how inboud tour operators (DMCs) collaborate to advance sustainability adherence within destinations they work in:

  • IMPACT Vietnam, an initiative led by GSTC Members EXO Travel and Khiri Travel, is a network of committed tourism operators working for the promotion of sustainable tourism in Vietnam. “We aim to work closely within our supply chains and with various stakeholders around the country, engaging and encouraging partnerships whenever possible. We know where our strengths lie and as a collaborative group, IMPACT Vietnam will reduce the negative and increase the positive impact that we as members of the travel industry have on the country that we work in, live in and promote.”
  • The Indonesian DMC Sustainability Collaboration (IDSC) was initiated by DMCs working in Indonesia working together to collect data from their suppliers. The basic idea of IDSC is to collect data on the application of sustainability and health & safety principles throughout their business practices. The Collaboration designed a comprehensive set of questions and attached to it a comprehensive and easy to read scoring model.
  • CAM-DMC is an association consisting of 17 Destination Management Companies (DMC), working in Cambodia for guests from the Western markets.

January 20th, 2021 | Recording is publically available here

Beyond Boundaries: Transforming‌ ‌Tourism‌ ‌with‌ ‌Digital‌ ‌Youth‌ ‌

Presenter: Jason Lin, Founder & CEO, Talent Basket

Making the tourism industry sustainable is a long-term process involving optimal usage of environmental, economic, and social resources. During this session, the speaker will share insights on how young digital talents worldwide will change the models that drive businesses and the impact of Sustainable Supply chain management.

Jason is a serial entrepreneur who aspires to create a global working and living movement that promotes balance, inclusion, and sustainability. Jason is the founder and CEO of Talent Basket, a digital consultancy and talent company made up of global citizens. Jason spearheads a roster of more than 1,000 Gen Z talents across 30 countries, speaking 11 languages, specializing in marketing, analytics, and creative skills. Under Jason’s leadership, the talents come together to work on digital business solutions, destination development, and sustainable movement advocacy for governments, NGOs, multinational corporations, and small to mid-sized businesses.

January 13th, 2021 | Recording of the webinar is available for GSTC members


GSTC 2020 Online Members Meeting

Every year, GSTC holds a professional conference focusing on sustainable tourism, standards, certifications, and the GSTC Criteria. The themes are different each year, with a changing focus on different sustainability aspects from the GSTC Criteria. Due to the COVID-19 pandemic, this year we’ll hold a GSTC 2020 Online Members Meeting, 3 hours long which includes important updates and developments as well as examples of how the GSTC framework is being applied.

December 8th/10th | GSTC Members can watch the recordings here

Behind EcoHotels.com

Presenters:

  • Axel Weinert, Chief Executive Officer, EcoHotels.com
  • Patricia Plesner Arnsted, Sustainability Project Manager, EcoHotels.com

EcoHotels was founded in 2020, as a responsible and sustainable alternative to the large and dominant online travel agencies (OTAs). EcoHotels’ mission is to be a community for hotels, sharing knowledge and best practices, and standing side by side to promote sustainability in the travel industry. “We ensure that only truly dedicated and certified hotels are on our site – at the same time, we understand that sustainability has many faces and that each hotel may have its own approach to sustainability, prioritizing what lies closest to their hearts. There are many certifications out there, and some are more intense than others (and some are just greenwashing, as we’re sure you agree). So we have decided to use the Global Sustainable Tourism Council’s framework. Being certified by a GSTC-Accredited Certification Body or being certified to a GSTC-Recognized Standard will be the gateway to joining our site.”

November 25th, 2020 | Recording of the webinar is available for GSTC members

Sustainable tourism approaches to tackle the climate crisis: examples from destinations in Italy

With more frequent and more severe extreme events, the consequences of the climate crisis are affecting people and businesses alike and the touristic sector, in Italy, has not been spared by the fury of such events: in October 2018, Vaia storm destroyed thousands of hectares of forests of the most famous mountain touristic destinations in the north-east of Italy; one year before, in November 2019, Venice was flooded by an exceptionally high tide that none of the inhabitants had seen. Catie Burlando and Federico Pinato of Etifor – a spin-off of the University of Padova whose mission is to restore the balance between people and nature – will share insights and lesson learned from their work with two tourist destinations in Italy: Valsugana-Lagorai (a certified sustainable destination to the GSTC Criteria) and Alta Badia.

November 18th, 2020 | Recording of the webinar is available for GSTC members

Webinar banner

Ivory Consumption Among Chinese Travelers: Preparing for Post-COVID Tourism

COVID-19 has had a huge impact on the travel and tourism industry, with estimates ranging from 60% to 80% decline in international tourism for 2020, but the sector is preparing for a resumption of travel once the threat of the pandemic has subsided. In order to ensure that the renewal of international travel is a green recovery that doesn’t lead to an undoing of conservation gains made with travellers over the last few years, it is important to understand the drivers that lead tourists to purchase elephant ivory while abroad. Before the current international travel restrictions were in place, GlobeScan and WWF conducted a study amongst more than 3000 Chinese travellers who had all been to key destinations in Asia – Cambodia, Hong Kong SAR, Japan, Laos, Myanmar, Thailand, or Vietnam – between August 2019 and January 2020.

November 10th, 2020 | Recording available here

Good practices and opportunities for destination managers in times of Covid19

Presenter: Albert Salman, President, Green Destinations

From Oct 6 to Oct 9, 2020, the 5th Global Green Destinations Days (GGDD) will take place. Albert Salman, President of Green Destinations (GSTC-Accredited Certification Body) will share insights from the event with a focus on examples of good practices and opportunities for destination managers in times of Covid19.

October 29th, 2020 | Recording of the webinar is available for GSTC members

Hoteles más Verdes: La ecoetiqueta argentina y sus desafíos ante la pandemia (Español)

Presenter: Emiliano Mastelli, Technical Coordinator of Hoteles mas Verdes

Desde hace diez años la Asociación de Hoteles de Turismo de la República Argentina viene trabajando para incluir la sustentabilidad dentro de la agenda turística del país. Con ese propósito ha creado el Programa Hoteles más Verdes cuyo objetivo es unificar criterios de sustentabilidad en un país extenso y con un oferta turística diversa. Aún con alguna crisis económica en el camino, se mantuvo un crecimiento constante hasta el desafío actual de la pandemia mundial; teniendo que adaptarse a la nueva realidad y aprovechando sus oportunidades.

September 30th, 2020 | Recording of the webinar is available for GSTC members

EXO Travel: How a Tour Operator can Influence its Supply Chain to be More Sustainable

Presenter: Alexandra Michat Roux, EXO Foundation Manager & EXO Travel Director of Sustainability

How can DMCs influence hotels and other travel suppliers to become more sustainable? Alexandra of EXO Travel will share how EXO is working to influence its suppliers (hotels, restaurants, etc.) to choose a more sustainable path. When EXO Travel contract suppliers, they ask them to sign EXO’s sustainability addendum. It includes main requirements regarding sustainability (both ethics & environmental protection) & health/safety. This has already been signed by 619 partner hotels. In 2019, EXO released a new version that includes a request for hotels to set-up refillable water stations for guests. EXO Sustainability Guide 2019-2020

September 22nd, 2020 | Recording of the webinar is available for GSTC members

Sustainable Events: Examples from Scandinavia

Presenter: Peter Reelfs, Sustainability Advisor & Lecturer, NorthFlash
Every tenth tourist stated at TripAdvisor’s TripBarometer 2017/18 “event” was the reason for their last trip. Events are also a common tool used by tourist destinations to attract visitors and extend the season. For tourism companies and destinations that work sustainably and organize events, it is therefore only logical to also pay attention to sustainability in events, as the ecological and social footprint of an event can be immense. This webinar is about identifying the sources of the impact and how to minimize negative consequences.

August 26th, 2020 | Recording available for GSTC members

Kilimanjaro Porters Assistance Project (KPAP)

Presenter: Karen Valenti, Program Manager, KPAP

KPAP raises public awareness regarding the proper treatment of porters on Kilimanjaro, assists climbing companies with implementing procedures that ensure fair and ethical treatment of their porters, lends climbing gear free of charge, and offers educational classes to empower and motivate porters and mountain crew.

Vanuatu Tourism Crisis Response & Recovery Plan

Presenter: Jerry R. Spooner, Director, Vanuatu Department of Tourism

Vanuatu has developed a Tourism Crisis Response & Recovery Plan to tackle the effects from Cyclone Harold and COVID19. The five core pillars in phase 1 of the Recovery Plan include health, access, product, marketing and comms. The Plan can be downloaded here: https://cutt.ly/quOxPz8

Inclusive Travel: the Importance of Accessibility and How to Implement it

Presenter: Martin Heng, Inclusive Travel Specialist

The concept of inclusive travel is an integral part of sustainable tourism where services should be provided for all people. Accessibility is a central element of any responsible and sustainable development policy. It is both a human rights imperative, as well as an exceptional business opportunity. “Tourism for All” is also referred to in the GSTC Criteria (GSTC-I criterion A7.4; GSTC-D criterion B8). Martin Heng will explain its importance and provide clear examples that can be easily implemented by hotels, tour operators, and destinations.

June 30th, 2020 | Recording available for GSTC members

Thompson Okanagan Tourism Association (TOTA) Tourism Resiliency Program

Presenter: Glenn Mandziuk, TOTA President & CEO

Together with the British Columbia Regional Tourism Secretariat representing the 5 Regional Destination Management Organizations (RDMO) in British Colombia Province, TOTA has activated a new Tourism Program for the industry in late April to provide direct support the industry was asking for.

June 18th, 2020 | Recording available for GSTC members

Food Waste Reduction in Hotels: Insights from Winnow

Presenter: David Walker, Chief Commercial Officer, Winnow

Winnow was founded in 2013 with the belief that food is too valuable to waste. Our proposition was to create a solution to the problem of food waste in the hospitality sector. Today, Winnow is helping chefs and managers in 40 countries save over 36 million meals.

June 17th, 2020 | Recording available for GSTC members

What Can be Learned from Six Senses’ Strict Plastic Policy

Presenter: Jeffery Smith Vice, President – Sustainability, Six Senses Hotels Resorts Spas

“No plastic straws since 2016 and millions of plastic bottles eliminated every year thanks to producing and bottling our own drinking water (in glass bottles) on site. Plans are now well underway to eliminate the rest and we encourage our guests to join in too. Our audacious goal: to be completely free of plastic by the year 2022.”

Implementing sustainable practices in the time of COVID-19

Presenter: Natalie Kidd, Managing Director, PEAK DMC; Chief Operating Officer, Intrepid Group

Due to the ongoing impact of coronavirus (COVID-19) and the likelihood of international borders remaining closed for an extended period, Intrepid Travel has suspended all tours globally until at least 30 September 2020. Natalie Kidd will share insights from Intrepid Group / PEAK DMC about how companies can continue implementing sustainable practices at such times.

Discussion: COVID19 recovery as a path to better destination stewardship

Led by: Jonathan Tourtellot, CEO of Destination Stewardship Center; Co-Chair of GSTC Destination Stewardship Working Group

May 14th, 2020 | Recording available for GSTC members

Sustainable Tourism Activities around Volcanoes National Park in Northern Rwanda

Presenter: Greg Bakunzi, Founder, Red Rocks Initiatives For Sustainable Development

Red Rocks Initiative is an African non-profit organization that supports sustainable development in Africa by engaging in sustainable tourism and community-driven environmental conservation initiatives that are meant to benefit local communities.

May 12th, 2020 | Recording available for GSTC members

Randy Durband 100

Influencing Supply Chains Using Certifications

Presenter: Randy Durband, GSTC CEO

Supply chain development is a form of procurement and a form of verification of the sustainability of the products and services under offer of a tourism business. If a seller or operator of travel services wishes to claim that their supply chain is sustainable, how do they go about it? Do they conduct their own analysis of each supplier’s performance? That would be time-consuming and costly. A better approach is to trust the work of the experts that conduct neutral, independent, 3rd-party certification of businesses.

The webinar will use two case studies of Royal Caribbean Cruises Sustainable Shore Excursion and MSC Cruises Protectrours, that give priority to businesses that are certified by a Certification Body that is accredited to the GSTC Criteria*.

* Note: the phrase “accredited to the GSTC Criteria” is short-hand for a CB being accredited for the certification scheme using either the GSTC Criteria directly or their own GSTC-Recognized standard. GSTC Recognized standards comply with the GSTC Criteria, therefore this short-hand phrase includes the use of either of those standards.

April 14th, 2020 | Recording available for GSTC members

How to prevent sexual exploitation of children in tourism (by ECPAT)

The current COVID-19 crisis and restrictions are affecting the modus operandi of child sex offenders. No country or child is immune to this ever-growing risk. As the world responds to COVID-19, push factors that facilitate or lead to sexual abuse and exploitation of children are expected to intensify. All partners need to address the rapidly changing situation and its devastating effects, to ensure that child protection remains central to the current and future responses, including for the Travel & Tourism sector’s recovery. The webinar will focus on the prevention of the sexual exploitation of children, including trafficking and practical ways that members can implement the specific section of the GSTC Criteria.

www.protectingchildrenintourism.org

Presenters:
* Gabriela Kühn, Head of Program – Against Sexual Exploitation of Children in Travel and Tourism (SECTT), ECPAT International
* Damien Brosnan, Programme Manager, The Code

April 9th, 2020 | Recording available for GSTC members

Behind BookDifferent.com

Presenter: Lonneke de Kort, BookDifferent CEO

Bookdifferent.com is a Social Enterprise, founded in 2012 in The Netherlands. Their main goal is to help people choose a better way to travel. That means, also, booking accommodations that take care of the environment, the local people, and the communities they are located in.

Feb 11th, 2020 | 10:00-11:00 CEST | 16:00-17:00 BKK



Natural Habitat’s Zero Waste Trips

Presenter: Dr. Court Whelan, Director of Sustainability and Conservation Travel, Natural Habitat Adventures

Natural Habitat Adventures operated a Zero Waste Adventure on the July 6-12, 2019 departure of Safari America: Yellowstone Country. This small group diverted 99 percent of all on-trip waste produced as a byproduct of Nat Hab-sponsored trip operations: • Refuse • Recycle • Compost • Upcycle • Re-Use At the end of the trip, the group was able to fit all waste produced into a single small container.

November 6th, 2019 | Recording available for GSTC members


China Ivory Consumption Research 2019

By WWF and GlobeScan

WWF has released its third annual report this September with GlobeScan on China’s ivory consumption 2019. This research was conducted for the first time in Sep-Oct 2017, before the implementation of China’s ivory trade ban on December 31st of that year. The study, which is the largest ever consumer research in China on this topic, was repeated after the ban in May-Jun 2018 and for a third time in May-Jul 2019 to evaluate changes in consumers’ awareness, attitudes and behaviour, specifically past purchase incidence, future intention to buy, consumer profiles and segments, ban awareness, campaign recall and more. WWF is pleased to invite you to an online webinar with us to explore the key findings of the research.

October 31st, 2019 | Recording available here


Jose Augusto 120

Awareness training on ISO 17065

Presenter: José Augusto A. K. Pinto de Abreu, GSTC Accreditation Panel Member

October 31st, 2019 | 17:00 AEST | 12:30 IST | 8:00 CET | 7:00 GMT

This is a 3-hour session of awareness training on ISO 17065 to Certification Bodies and Standard Owners to review key elements of ISO 17065 with a focus on compliance to it as part of the GSTC Accreditation process.


Planet Happiness: Well-being at Destinations

Planet Happiness is a grass-roots big data project to introduce Gross National Happiness, wellbeing & more to local communities, governments at all levels and businesses. Its target audiences and collaborators are individuals, local communities, businesses and governments connected to the travel and tourism industry. Dr Paul Rogers is the co-founder and director of Planet Happiness. He has over 20 years’ experience as a tourism advisor to national and local governments and has worked in more than a dozen countries in Asia, Africa and Australia.

October 15, 2019 | Recording available on GSTC Youtube channel


Plastic-free Excursions: How it is done in Krabi, Thailand

Felix L. Wallner, Senior Business Development Manager, Krabi Spesialisten

August 28, 2019 | Recording available for GSTC members


Destination Stewardship: St. Kitts’ Sustainable Destination Council (SDC)

Diannille Taylor‑Williams, St. Kitts Ministry of Tourism

August 22, 2019 | Recording available for GSTC members


Randy Durband 100

Procurement for Sustainable Supply Chains

Randy Durband, GSTC CEO

June 19, 2019 | Recording available for GSTC members


How your company can support ocean and sea turtle conservation

SEE Turtles protects endangered sea turtles throughout Latin America and the world by supporting community-based conservation efforts. Our Billion Baby Turtles program provides support for important turtle nesting beaches and has helped save more than 1 million hatchlings. Too Rare To Wear is a campaign working to end the demand for turtle shell products. Our conservation trips provide volunteer and financial support for conservation efforts and our school programs help teachers and students learn about these incredible animals and how to protect them. Our latest program, Divers For Turtles, inspires divers and the dive industry to support turtle conservation efforts.

Brad Nahill, President, SEE Turtles

June 12, 2019 | Recording available for GSTC members


Green Fins: Guidelines for Sustainable Diving and Snorkeling

Green Fins, internationally coordinated by Reef-World (GSTC Member), are an environmental set of standards with a comprehensive management approach to provide guidance and support for business owners and national authorities to promote best practices. Diving and snorkelling centres are uniquely positioned to act within their own communities and among customers to encourage positive and lasting change.

Chloë Harvey, Reef-World Director

May 29, 2019 | Recording available for GSTC members


ASI accreditation services for GSTC

Elyse Stavely, ASI Communications Coordinator

Evi Mateboer, ASI GSTC Program Manager

February 13, 2019 – Recording available on GSTC Youtube channel


Certification tools and standards for protected areas management (Public)

Joint webinar: GSTC + IUCN TAPAS Group + Botswana Tourism Organisation

Richard Malesu, Botswana Tourism Organisation

Roi Ariel, General Manager, GSTC

Jeremy Sampson, Ecosystem Programme Communications Officer, IUCN

Mauro Randone, Regional Projects Manager, WWF Mediterranean

Sep 19, 2018 – Recording available on GSTC Youtube channel


Pick up your money from the grounds: sustainability for a financial reason

Andrés Fellenberg v.d. Molen, Director & Senior Lead Auditor at Green Partner

Sep 11, 2018 – Recording available for GSTC members


What are visitors First Impressions of your community and what can be learned from them to drive sustainable tourism? (English)

Andy Northrop, Regional Educator, Sustainable Tourism, Greening Michigan Institute, Michigan State University Extension

August 6, 2018 – Recording available for GSTC members


Turismo Comunitario en América Latina para alcanzar los ODS (Españo)

Natalia Naranjo, GSTC Representante de País – Colombia & Ecuador

July 9, 2018 – Recording available for GSTC members


Susana Conde 100

Apoyo al Emprendimiento e innovación social en Turismo Sostenible, Ayllutures (Español)

Susana Conde, GSTC Representante de País – España

May 29, 2018 – Recording available for GSTC members


Climate change and its effects on tourism and from tourism; with case studies from India and around the world (English)

CB (Ram) Ramkumar, GSTC Board Member and Country Representative in India; Founder and Managing Director of Green Dreams for the Planet

April 17, 2018 – Recording available for GSTC members


BenjaminLephilibert100x100

The PLEDGE on Food Waste: Why and How to Reduce Food Waste (English)

Benjamin Lephilibert, Managing Director, LightBlue Consulting

February 27, 2018 – Recording available for GSTC members


Sustainable Design – EarthCheck’s Building Planning and Design Standard (BPDS) (English)

Marco Sepulveda, General Manager, Sustainability, EarthCheck

January 30, 2018 – Recording available for GSTC members


Cardamom Tented Camp: Your Stay Keeps the Forest Standing (Southwest Cambodia) (English)

Marius Hermann Project Manager, Cardamom Tented Camp

January 23, 2018 – Recording available for GSTC members



Elephant Camps: Assessments on Animal Welfare and Sustainability (English)

Gili Back, Sustainability Manager, Khiri Travel

November 21, 2017 – Recording available for GSTC members


Norway: Sustainable Destination (English)

Ingunn Sørnes, Special Adviser at Innovation Norway, GSTC Board Member

September 20, 2017 – Recording available for GSTC members


GSTC Trainer DArcy Dornan 100

5 Key Tourism Trends to Watch: Sustainability for Businesses, Destinations and Consumers (English)

Dr. D’Arcy Dornan, GSTC Brazil Country Representative, GSTC Trainer

Ayako Ezaki, GSTC Training Director

September 14, 2017 – Available on YouTube


Jorge Moller 120

New Developments: Sustainable Tourism in Chile and Latin America (Spanish)

Jorge Moller, GSTC Board and Chile/Argentina Country Representative

August 1, 2017


From GSTC Early Adopter to Start Up: Engaging Local Stakeholders in Sustainable Tourism Development (Jackson Hole & Yellowstone) (English)

Tim O’Donoghue, Riverwind Foundation Executive Director

June 21, 2017 – Recording available for GSTC members


Ioannis Pappas 120

Leading Sustainable Tourism Destinations: STTP Case Studies (English)

Dr. Ioannis Pappas, Co-Founder & CEO, Green Evolution SA / GSTC Greece Country Representative

Ayako Ezaki, GSTC Training Director

June 12, 2017 – Available on YouTube


Randy Durband 100

GSTC-Recognized and GSTC-Accredited (English)

Randy Durband, GSTC CEO

May 25, 2017


Beatriz Barreal 120

Consejo de Destinos para la Sostenibilidad: Experiencia de Riviera Maya (Español)

Beatriz Barreal Danel, GSTC Board and Mexico Country Representative

May 24, 2017 – Recording available for GSTC members


Increasing Market Access for your Certified Sustainable Hotels (English)

Irene Lane, GSTC Market Access Working Group Chair

May 16, 2017 – Recording available for GSTC members


GSTC Trainer Antje Martins

Sustainable Management: Lessons Learnt from the Asia Pacific Region (English)

Antje Martins, GSTC Trainer / Training & Corporate Project Manager, EarthCheck

Ayako Ezaki, GSTC Training Director

May 8, 2017 – Available on YouTube


GSTC Sustainable Destinations Program (English)

Kathleen Pessolano, GSTC Destinations Program Director

May 4, 2017 – Recording available for GSTC members


Xavier100x100

Six Financial Benefits of Good Sustainability Marketing (English)

Dr. Xavier Font, University of Surrey, Travindy

March 23, 2017 – Recording available for GSTC members


Beatriz Barreal 120

Destination Council for Sustainability: Experience from Riviera Maya (English)

Beatriz Barreal Danel, GSTC Board and Mexico Country Representative

March 8, 2017 – Recording available for GSTC members


Susana Conde 100

Demanda, motivaciones y perfil del viajero de Turismo Sostenible (Español)

Susana Conde, GSTC Board and Spain Country Representative

March 1, 2017 – Recording available for GSTC members


Anna Spenceley 120

Sustainable Tourism Certification in Africa: Water and Waste Practices by Hotels (English)

Dr. Anna Spenceley, GSTC Board Member

February 21, 2017 – Recording available for GSTC members


Lewis 180

Sustainable Tourism in China: Developments in the Pandas’ Wolong National Nature Reserve, Sichuan, China (English)

Dr. Lewis Cheung, Infinity (Int’l) Travel Lead Trainer

February 7, 2017 – Recording available for GSTC members


GSTC Trainer DArcy Dornan 100

Sustainable Destination Management, Case Study from Brazil (English)

Dr. D’Arcy Dornan, GSTC Brazil Country Representative

Ayako Ezaki, GSTC Training Director

January 24, 2017 – Available on YouTube


Lanzamiento de “GSTC-Recognized y GSTC-Accredited”: Qué significa? (Español)

Andrés Fellenberg v.d. Molen, GSTC Thecnical Director

Jan 19, 2017


Randy Durband 100

GSTC-Recognized and GSTC-Accredited (English)

Randy Durband, GSTC CEO

January 18, 2017