Sustainability Best Practices for Hotels

The GSTC Sustainable Hotels Course is designed for hospitality and accommodation professionals, and provides practical insights into sustainability practices for hotels. Delivered as a 2-week-long facilitated and interactive online course, the GSTC Sustainable Hotels Course features expert presentations, useful resources, and real-life industry examples and lessons on applying sustainability best practices.

This course is for you,

if you …

  • Want to improve your performance by learning practical how-to’s on sustainability.
  • Are looking for real-life examples and actionable tips on sustainability solutions.
  • Need a flexible and convenient learning option that fits your busy schedule.
  • Want to systematically and efficiently approach your sustainability journey by aligning with the globally recognized standard of sustainability best practices (GSTC Industry Criteria).

What does the course cover?

The training follows the GSTC Industry Criteria with the Performance Indicators for Hotels, providing best practices for sustainable hotel management.

  • Lessons on each section of the GSTC Industry Criteria, with examples relevant to hotels.
  • Expert tips and resources introducing key solutions around current issues and trends.
  • Live presentations by industry practitioners, sharing insights based on real-life experience.
  • Hands-on exercise to practice applying the Criteria to your own situations.
  • Opportunities to learn alongside GSTC experts and fellow hospitality professionals from around the world, and to enhance your professional network.

Recommended by Our Course Members

I greatly enjoyed the course, especially meeting such a diverse group of people. The program was perfectly tailored to the relevant industries people work in. The course content had the right balance between theory and sharing best practices, which I think was a great way to learn.
Helga Nagy, Director, École d'Hôtellerie et de Tourisme Paul Dubrule
This course was so much more than I expected. The training was so constructed that each component part added to the previously discussed, to create a very good overview of all aspects that make up the ‘big picture’!
Brian Lindfield, Hospitality Trainer, An Rê Mai Sen Hospitality Training Center
This was a great learning course with practical tools that can really jump start and/or improve a hotel’s sustainability journey. You’ll learn from the speakers, facilitators, and from engaging with cohorts, considering their questions and their experiences. Overall, a good investment!
Both the live sessions with interesting participants, speakers and group exercise and the training platform were a great enrichment. In addition, great emphasis was placed on closely linking the criteria with practice. Many thanks to Ayako and David!
The GSTC Sustainable Hotel Course was an excellent opportunity to gain broad-based knowledge on sustainability practices for the tourism industry while acquiring hotel-specific “know-how” on implementing relevant and practical sustainability initiatives for hospitality management. The interactive e-learning platform and program are well designed, and the quality content, guest speakers, and live online sessions with other participants were very informative and inspiring. Our facilitators (Ayako Ezaki and Dr. David Ermen) were incredibly knowledgeable and passionate about the topics covered and made a concerted effort to engage all participants with diverse backgrounds and experiences in tourism.

GSTC Member

$28000per person


$32000per person

Group Rate (5+) *

$26000per person

* Group Rates are available only to current GSTC Organization Members.

** If you’ve participated in a GSTC Sustainable Tourism Training 4-week online course or 3-day onsite course in the past, we’d be happy to offer a “returning customer” discount. Please get in touch for more information.

Need-Based Discounts

We offer a limited number of need-based discounts to current students and professionals who demonstrate genuine needs. To apply, please submit this application form.

Your trainer for this course:

Dr. David Ermen

Dr. David Ermen, GSTC Trainer

Dr. David Ermen is a consultant and speaker, with a focus on destination management, service quality improvement, and sustainability. His experience in consulting, tourism development, and training spans Europe, the Middle East, Asia & Oceania. David researches and lectures on service management, sustainability and destination management related topics internationally.

In 2017, David was involved in writing the UNWTO’s “Journey to 2030” report for the International Year of Sustainable Tourism for Development, focusing on the private sector’s contributions to achieving the Sustainable Development Goals. Recent speaking topics have included sustainable destination management approaches and tourism’s recovery from the Covid crisis.

Speakers & Contributors

Nia Klatte
Nia KlatteSustainability Project Manager, Considerate Group
Ayako Ezaki
Ayako EzakiTraining Director, GSTC
Olivia Ruggles-Brise
Olivia Ruggles-BriseDirector, Greenview

Weekly Live Session Schedule


Thursday, November 11th (7:00-8:00pm CET)

Week 1

Monday, November 15th (7:00-8:30pm CET)
Thursday, November 18th (7:00-8:30pm CET)

Week 2

Monday, November 22nd (7:00-8:30pm CET)
Thursday, November 25th (7:00-8:30pm CET)

*The live sessions for this course are scheduled for 7pm CET (Central European Time, UTC+1)
/ 10am San Francisco / 1pm New York / 6pm London / 7am Auckland (next day)

Download Course Syllabus

Question? Need Help?

Feel free to get in touch!

You can reach us at training [at]

Please include “Sustainable Hotel Course” in your subject line.