Sustainability Best Practices for Hotels

The GSTC Sustainable Hospitality Course is designed for hospitality and accommodation professionals, and provides practical insights into sustainability practices for hotels. Delivered as an on-demand, self-paced online course, the GSTC Sustainable Hospitality Course features expert presentations, useful resources, and real-life industry examples and lessons on applying sustainability best practices.

This course is for you, if you …

  • Want to improve your performance by learning practical how-to’s on sustainability.
  • Are looking for real-life examples and actionable tips on sustainability solutions.
  • Need a flexible and convenient learning option that fits your busy schedule.
  • Want to systematically and efficiently approach your sustainability journey by aligning with the globally recognized standard of sustainability best practices (GSTC Industry Criteria).

What does the course cover?

The training follows the GSTC Industry Criteria with the Performance Indicators for Hotels, providing best practices for sustainable hotel management.

  • Lessons on each section of the GSTC Industry Criteria, with examples relevant to hotels.
  • Expert tips and resources introducing key solutions around current issues and trends.
  • Examples by industry practitioners, sharing insights based on real-life experience.
  • Downloadable tools to practice applying the Criteria to your own situations.
  • Opportunities to learn from GSTC experts and fellow hospitality professionals from around the world.

GSTC Trainer

Dr. David Ermen

Dr. David Ermen is a consultant and speaker, with a focus on destination management, service quality improvement, and sustainability. His experience in consulting, tourism development, and training spans Europe, the Middle East, Asia & Oceania. David researches and lectures on service management, sustainability and destination management related topics internationally.

In 2017, David was involved in writing the UNWTO’s “Journey to 2030” report for the International Year of Sustainable Tourism for Development, focusing on the private sector’s contributions to achieving the Sustainable Development Goals. Recent speaking topics have included sustainable destination management approaches and tourism’s recovery from the Covid crisis.

Featuring Examples Shared By:

 Kanika Jhunjhnuwala
Kanika JhunjhnuwalaExecutive Director- Sustainability and Environment, HIND Management
Emma Jacobs
Emma JacobsSocial Purpose and Sustainability Manager Legacy Vacation Resorts
Steve Noakes
Steve NoakesChair, Binna Burra Lodge
Maria O'Connor
Maria O'ConnorHead of Community, Good Hotel
Brent Hyde
Brent HydeManaging Director, Zhiwa Ling Hotels
Jeffery Smith
Jeffery SmithVice President Sustainability, Six Senses
 Olivia Ruggles-Brise
Olivia Ruggles-Brise Director, Greenview

Registration Details:


$9500per person

GSTC Member

$7500per person

Group Rate (10+) *

$7000per person

Group Rate (30+) *

6500per person

* Group Rates are available only to current GSTC Organization Members. The rate is according to the group size at the time of registration.

** If you’re interested in signing up as a group of 50 or more participants, please see the private group option for your reference, or contact us to discuss options for your group.

*** If you’ve participated in a GSTC Sustainable Tourism Course in the past, we’d be happy to offer a “returning customer” discount. Please get in touch for more information.

Interested in Private Group Options?

The GSTC Sustainable Hospitality Course can be delivered in customized formats for larger groups of hotel businesses and hospitality organizations seeking to train their staff members and stakeholders.

The customization options include:

  • On-demand private course (recommended group size: 50+): To assist with your goal of raising the general knowledge level across your team by ensuring a basic understanding of the concept of sustainability, this option will offer group-specific access (with co-branding) to the on-demand course, with discussion forum themes tailored to your specific focus, as needed. Optional add-ons include a group-wide introductory webinar for everyone (to be co-developed and delivered with the GSTC), and options to include additional content (such as resources and examples) focused on the group’s learning needs.
  • Facilitated private course (recommended group size: 10-50): In addition to understanding the core aspects of the GSTC Criteria for hotels, this customization approach includes opportunities to address sustainability challenges and solutions specifically relevant to your group’s context. This will include guided interactive discussions and facilitated exercises covering practical sustainability solutions, as well as options to customize delivery methods according to the desired length (condensed in a short period of time or spread over a longer period) and format (scheduled live delivery only, mix of live and recorded content, etc.) to be tailored to match your group’s needs.

To discuss private group options for your organization, please contact us


Question? Need Help?

Feel free to get in touch!

You can reach us at training [at]

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